lostnearhell
New Member
Recently, my brother in law tried to open up a pdf (which turned into a virus). After that happened, he was notified he was missing some drivers. I told him to system restore, and after doing that it just started up with the black screen. This now happens on every boot, including safe mode. I cannot access anything via CTRL ALT Delete, or the shift buttons. The only thing I hear after hitting Shift 5 times is a little sound like a *blip* so it may be coming up I just can't see it (sticky keys)
I have the Vista CDs and have tried every diagnostic option on there, the startup diagnostic tells me there are no problems. I have tried to reinstall the video drivers from command line but I just get an error. I have also tried the Drivers and Utilities CD to run some kind of test and fix. All the tests pass fine.
I think there is a problem with the video driver but I am not sure. When I boot in safe mode it stops at crcdisk.sys. I don't know if this is the normal end point for safe mode but that's the last sys file loaded before the black screen. I do not have a way to run an install without deleting everything and would prefer not to do that.
I cannot get to the device manager or control panel from where I am. I have tried using devcon.exe but its not that easy to use.
So just to recap, no safe mode, no regular startup, no last good config, no start diagnostic, video driver won't install via cmd (others do).
Any ideas...I am almost out of them. I am going to try and install SP2 for the heck of it but I doubt that would affect the boot up.
I have the Vista CDs and have tried every diagnostic option on there, the startup diagnostic tells me there are no problems. I have tried to reinstall the video drivers from command line but I just get an error. I have also tried the Drivers and Utilities CD to run some kind of test and fix. All the tests pass fine.
I think there is a problem with the video driver but I am not sure. When I boot in safe mode it stops at crcdisk.sys. I don't know if this is the normal end point for safe mode but that's the last sys file loaded before the black screen. I do not have a way to run an install without deleting everything and would prefer not to do that.
I cannot get to the device manager or control panel from where I am. I have tried using devcon.exe but its not that easy to use.
So just to recap, no safe mode, no regular startup, no last good config, no start diagnostic, video driver won't install via cmd (others do).
Any ideas...I am almost out of them. I am going to try and install SP2 for the heck of it but I doubt that would affect the boot up.