i can't open my encrypted folder :(

A

Ashrafik

New Member
Hi every one

i use windows vista home edition x32, Dell XPS (it has fingerprint reader)
i encrypted one folder using "Fingerprint Reader Suite" software 1 years ago!
my windows crashed and i decided to reinstall a new fresh windows again (same version, same package)

now i can't open my encrypted folder in new windows :(
it's very very important to me

when i want to open it, after recognition my finger print successfully windows say me this message: Unlocking: Not an authorized user

any one here can help me plz :o
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Did you backup the Certificates before you re-installed? If not, I'm not sure it's going to be possible. If you have encrypted files in an NTFS partition of windows and you want to access it after re-installation of windows the only way to do so is to backup your encryption certificates before going for a fresh installation. But still, there may be some options.

Check C:\ in Windows Explorer to see if there is a folder called Windows.old as it may contain the Certificates. If so, post back and there's a chance we may be able to resolve the problem.

Here's another option (using freeware) that I've never tried but from reading the article it seems like it might work (but I'm not convinced because it frankly seems too easy and would defeat the purpose of encryption in the first place): http://www.ehow.com/how_5165025_recover-efs-encrypted-files.html.

I hope this helps. If not, post back and we'll look again to try to find some way to gain access - but I'm not very hopeful (yet it may still be possible).

Good luck!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Lorien has really said what there is to say. We need those certificates. Before anyone asks, we cannot hack them. We would not be allowed to post it if we could, but we cannot anyway. The encryption used on these folders is very strong, because Microsoft turn the encryption up to a point where hacking becomes inefficient, otherwise encryption would be pointless. There is no coded loophole. We find the certificates, or we don't. Sorry.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Ashrafik said:
hopefuly i have a backup from .uea file

but the error repeated: Unlocking: Not an authorized user
Click to expand...

You say you have a backup of the Certificates? If so, they need to be added to the user profile in the proper location before you'll be able to access anything.

I probably should know this but I don't, so please clarify. What exactly is a .uea file and why do you think it contains the Certificates? How was this file created? I could understand a backup folder that may contain what we need, but I don't know if it would all be placed into a single file or what program would do that.

Also, what did you do with this backup file that you think would have resolved the problem as simply having it (even if it does contain what we need) isn't enough. We need the Certificates and then we need to put them where they belong to fix the problem.

Thanks and good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Is there any global password that has been set initially.......... as while encrypting my files using fingersuite i did not use the option of a password with it. but since i have formatted my lappy many times n my fingerscrolls changed i can't access my old folders encrypted. n it asks for passwords if i cancel option of finger print.
 

My Computer

System One

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