No battery is detected

R

rumdoh

Member
For a few month after I change from XP to Windows 7 ultimate, my battery had decreased dramatically. Just at one time one message appears and it says "No battery is detected". What does it mean? How can I make my battery detected?
The thing is that I still can use my battery for more than 30 minutes right now but it just still say "No battery is detected". What should I do?

I'm using DELL 6400.
 

My Computer

System One

rumdoh said:
For a few month after I change from XP to Windows 7 ultimate, my battery had decreased dramatically. Just at one time one message appears and it says "No battery is detected". What does it mean? How can I make my battery detected?
The thing is that I still can use my battery for more than 30 minutes right now but it just still say "No battery is detected". What should I do?

I'm using DELL 6400.
Click to expand...

Hi,

From your statement above there only appears to be a couple of options: -

  1. Replace the battery.
  2. Install the Dell Recommended Vista Power Management Settings software this could re-establish the battery status.
Look here for it: -

http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=INSPIRONI6400%2FE1505&hidos=WW1&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
get your battery checked. or just replace it
 

My Computer

System One

  • CPU
    AMD Phenom ii 940 - 3.60GHz
    Motherboard
    ASUS M3A79-T Deluxe
    Memory
    Kingston HyperX 2x2GB 1066MHz 4096MB
    Graphics Card(s)
    4870 1GB
    Sound Card
    N/A
    Monitor(s) Displays
    Viewsonix VX2240w
    Screen Resolution
    1680 x 1050
    Hard Drives
    Western Digital Caviar Black 1TB 7200rpm
    PSU
    Corsair AX850
    Case
    Coolermaster HAF 932
    Cooling
    Scythe Mugen 2 rev.b
    Keyboard
    Das Keyboard Silent Professional
    Mouse
    Logitech G500
    Internet Speed
    iunno.
Lottiemansion said:
rumdoh said:
For a few month after I change from XP to Windows 7 ultimate, my battery had decreased dramatically. Just at one time one message appears and it says "No battery is detected". What does it mean? How can I make my battery detected?
The thing is that I still can use my battery for more than 30 minutes right now but it just still say "No battery is detected". What should I do?

I'm using DELL 6400.
Click to expand...

Hi,

From your statement above there only appears to be a couple of options: -

  1. Replace the battery.
  2. Install the Dell Recommended Vista Power Management Settings software this could re-establish the battery status.
Look here for it: -

Drivers & Downloads
Click to expand...

This software applies to Vista (as you note in your post); however, the initial post and the System Specifications state the computer is using Windows 7. I'm not sure if this program will work on Windows 7 (or if it will cause more problems if it actually does install) though I could find nothing equivalent for that model of computer (or for Windows 7) except the following under Step 3: Battery is not performing as expected | Dell. Before starting, confirm that I have the correct computer - it would be best to start with the Service Tag number and search specific to your exact computer.

That entire page is dedicated to battery issues with the 6400, so it's worth a look (you may need to update the BIOS or try some other options as well - just follow the instructions and make sure you use the correct versions for the computer and your operating system) but if you're going to try to update the Power management software, I recommend you use the version that appears to be most applicable to Windows 7. I must admit I had trouble finding any Windows 7 downloads for this computer model (assuming I have the right one) - and that may be the root of the problem - but if you use the Service Tag number, you may have more success as I could not be that specific in my search.

At some point, it recommends replacing the battery - though to be honest if this occurred at the exact same time you upgraded from XP to W7, I find it quite a coincidence the battery would decide to fail at that precise moment (but it is possible). I suspect instead that it is some type of compatibility problem with the battery or the adapter (or perhaps something else). Changing the software and BIOS may help and may in fact resolve the problem - they are certainly worth a try before buying a new battery or spending money to get it checked.

I hope this helps.

Good luck!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Lottiemansion said:
Hi,

Thank you Lorien for spotting my error. :o rep+

Please look here for Windows 7 compatiblity & advice on your DELL 6400: -

Looking for Windows 7 Drivers? | Dell
Click to expand...

If you delve deeper into that link, you can determine if your computer is compatible with Windows 7. I checked the listing and did not find your model Microsoft® Windows® 7 Compatible Dell Systems | Dell. Then I went to the page for the 6400 drivers and downloads and the option for Windows 7 was not available: Drivers & Downloads=

Did you verify your computer was compatible with Windows 7 before you upgraded? I must admit I'm a bit perplexed that it has functioned for months with no other apparent problems if there is a compatibility issue - but maybe problems with the battery IS that issue (and maybe the only one).
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Hi,
I would like to thank you all for your help.
My Service Tag is 77B14B1 DELL 6400.
I'll follow step by step as recommended. If it doesn't work, I'm thinking of replacing a new battery.

Regards,
Rumdoh
 

My Computer

System One

Please be sure to check Windows 7 Update Advisor just to be sure: Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues.

I double-checked with your Service Tag and your computer is not listed as one that can be upgraded to Windows 7 (even if you seem to have somehow done so for the most part). Oddly enough, I have almost the same model (but I have the E1705 - which essentially just means the same one with a bigger screen) - and I've confirmed that I cannot upgrade to Windows 7.

Otherwise, just follow the instructions as you plan. If nothing works, then I suppose you can try a new battery (if would be great if you could get one that permits you to return it in a few days for a full refund - and it needs to be the PRECiSE battery for that computer) even if I honestly do not think that is the problem - but I have no other suggestions to offer.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Hi,
Thanks. As far as I know, the reason I can't update my BIOS because it needs battery detected. So I just still can't update. For this reason, I can't put my laptop to Sleep. Is that true? What should I do to update BIOS (DELL 6400) without battery?

Regards,
Rumdoh
 

My Computer

System One

Hi rumdoh,

Why can't you update the BIOS? What's the problem? Do you have the proper version? What is or isn't happening when you try? How are you trying to do it (give me the link if you're using online instructions)? The inability to update BIOS is new - you never mentioned that before.

To my knowledge, a battery is not required to update the BIOS in any laptop I've ever worked on. I see nothing to indicate it applies to yours (give me the link if you see something that says that's the case). If you think the battery is causing that problem (because it can't be detected even though inserted), just remove it and simple AC power will do fine (and the inability to detect it will no longer be a factor since it won't be there so of course it won't be detected and that, again, shouldn't interfere with the ability to update the BIOS. Assuming, of course, you can find a BIOS update as I couldn't (not for your current OS) - and if you're using the wrong one (even if it says it's for your computer but you have a different OS than before and it doesn't say the BIOS applies to that OS and using Windows 7 BIOS on your computer if not designed for your computer won't work either - and may even cause some serious problems) that may well be the reason.

Good luck!
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Dear Lorien
Thanks for your help. I can't succeed in any things I have tried as what suggested. Because No Battery Detected, the message appears that I still can't update BIOS. One more problem is that I can't put my computer to Sleep. The screen just go black when I try to put it to sleep, but when I touch the mouse the screen is on and I can use computer normally. What else should I do to put my laptop to Sleep?

P.S. Though it says No battery is detected, I still can depend on batter for 30 minutes.
The message appears like the picture below:
 

Attachments

  • BIOS Update Message.jpg
    BIOS Update Message.jpg
    23.9 KB · Views: 38
  • No battery is detected.jpg
    No battery is detected.jpg
    14.7 KB · Views: 388

My Computer

System One

Please humor me and check Windows 7 Update Advisor on your computer just to be sure there are no problems identified: Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues. Please send me a screenshot or a file copy (if it has the option to create one) of the results.

Thanks!

P.S. What method or methods have you tried to put your computer to sleep? I know several and before suggesting anything, I'd like to know how you do it now and what other methods (if any) you have tried. You say the scrren goes black, but it isn't really going to sleep. Besides how quickly it awakens, how do you know that? Can you hear the hard drive spinning or the power supply fan blowing or see any lights indicating that the hard drive is running or anything? When did this "won't go to sleep" problem start? Will it go into hibernation completely or does only the screen go black with that option as well?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Thanks Lorien
My laptop information about upgrade Advisor is at the bottom.

Your words:
" P.S. What method or methods have you tried to put your computer to sleep? I know several and before suggesting anything, I'd like to know how you do it now and what other methods (if any) you have tried. You say the scrren goes black, but it isn't really going to sleep. Besides how quickly it awakens, how do you know that? Can you hear the hard drive spinning or the power supply fan blowing or see any lights indicating that the hard drive is running or anything? When did this "won't go to sleep" problem start? Will it go into hibernation completely or does only the screen go black with that option as well? "

I go to sleep by
- Click Start -> Sleep
- Press Fn & Esc (Stand by)


When I click start or Press Fn & Esc, I know that the screen just turn off. Everything you mentioned is on. when I touch any keys or just touch the mouse the screen appears. That means, the laptop does not go to sleep. This problem happened soon after I just set up new Windows on my laptop.
I can't find the word hibernation near " Sleep, Switch off, Restart, Log off..."
So what is the main problem? Is it because I use Deepfreeze program on my laptop?

Regards,
Rumdoh
 

Attachments

  • Sleep.jpg
    Sleep.jpg
    19.4 KB · Views: 15
  • Windows 7 Upgrade Advisor.jpg
    Windows 7 Upgrade Advisor.jpg
    33.4 KB · Views: 70

My Computer

System One

Hi rumdoh,

Your Windows Update Advisor looks exactly like mine did/does and we have very similar models. The key is the notice to check with Dell. There you'll find that it isn't compatible with Windows 7 (as I pointed out before with the links and despite the fact that it works for the most part). I not only confirmed it online, but also did so with Technical Support (I got a 5-year warranty when I purchased it). I strongly suspect this is the main problem (but I can't prove it).

I don't know enough about Deepfreeze to determine if it is a factor, but I suspect it isn't (though again, I can't prove that). You can always uninstall Deepfreeze and see if that resolves the problems or makes no difference - then you'll know for sure. Then just re-install it when done if it isn't the problem and leave it off if it is the problem.

As you have Windows 7, I'm not positive how to activate or deactivate hibernation as it probably is different than with Vista (but if similar, it wouldn't be where you looked but in Control Panel and Power Options and you'd have to change the settings to specify hibernation rather than sleep for certain actions and then let those actions occur (waiting or doing something) and see what happens). When done with the test, just change the settings back the way they were. Here are two articles that may help: Hibernate - Enable or Disable - Windows 7 Forums and Power Plan Settings - Change - Windows 7 Forums.

If this doesn't work, perhaps your best bet is to post in www.sevenforums.com where they specialize in Windows 7 and may be able to offer more assistance.

But again, I'm all but certain the main problem is that your computer is not fully compatible with Windows 7.

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Most Dell 6400 batterys were defective and had a recall. they had a short life. i know cuz i used to own 1. you should replace before warranty if you still have 1
 

My Computer

System One

  • Manufacturer/Model
    Custom Gaming Rig 780G
    CPU
    AMG Athlon II X2 255 3.8/2MB/2500MHz 45nm AM3
    Motherboard
    Gigabyte GA-MA78LMT-S2 AM3, Core Boost, Ultra Durable 3
    Memory
    2X 4GB Kingston DDR3 1066MHz @ 1666MHz Dual Channel
    Graphics Card(s)
    HIS HD Radeon 7770 GHz Edition iCooler Core: 1000MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Dell E2311H DVI/VGA 5ms response, Full HD
    Screen Resolution
    1920x1080 @ 60Hz
    Hard Drives
    320GB Seagate Barracuda 7200.02 SATA II
    PSU
    Cooler Master Extreme Power Plus 700w
    Case
    Lian-Li PC-6010 With Side Window
    Cooling
    Aywun A4 80mm fan
    Keyboard
    Logitech K120 Wired Keyboard
    Mouse
    Logitech K120 Wired Mouse
    Internet Speed
    802.11B/G/N 17Mb/s
    Other Info
    AMD Catalyst 12.6
    Thomson A/B/G/N Router
    LiteON CD/DVD Player
    GAME PERFORMANCE:
    Battlefield 3: 41 FPS High 1x AA @ 1280x720
    Mass Effect 2 and 3: 60 FPS Highest 4x AA @ 1920x1080
    Counter Strike Source (and other Valve games):
    300 FPS (max FPS in game) Highest settings 8x AA 16x AF @ 1920x1080!!!
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