Solved Graphics missing in Help and Support window

markaz

markaz

Power User
Hello-

It's been this way for a while, just never have tried to resolve. When I use Windows Help and Support in my Vista machine I get the following if a button or pic should be displayed. Any suggestions?
capturetz.jpg


Thank you very much for any help in advance,

-Mark
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion s3700y (PC)
    CPU
    AMD Athlon 64 X2 Dual Core 5000+
    Motherboard
    Pegatron Acacia
    Memory
    3GB Micron Technology (PC2-6400)
    Graphics Card(s)
    NVIDEA GeForce 8400GS
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    Compaq WF1907
    Screen Resolution
    1360x768
    Hard Drives
    Western Digital 320GB
    Case
    Slimline
    Cooling
    A little fan
    Keyboard
    eMachines Enhanced Multimedia
    Mouse
    Logitech M305
    Internet Speed
    2703 kbps
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Hi Lorien-

That took care of it. Having the registry fix is aces as it takes care of all extensions.

Thanks so much and have a great New Year.

-Mark
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion s3700y (PC)
    CPU
    AMD Athlon 64 X2 Dual Core 5000+
    Motherboard
    Pegatron Acacia
    Memory
    3GB Micron Technology (PC2-6400)
    Graphics Card(s)
    NVIDEA GeForce 8400GS
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    Compaq WF1907
    Screen Resolution
    1360x768
    Hard Drives
    Western Digital 320GB
    Case
    Slimline
    Cooling
    A little fan
    Keyboard
    eMachines Enhanced Multimedia
    Mouse
    Logitech M305
    Internet Speed
    2703 kbps
Hi Mark,

It was our pleasure - I'm glad we could help.

Thanks for the feedback - it is appreciated and will help others who have a similar problem.

I will mark the thread as solved.

Good luck, best wishes, and have a great New Year!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
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