how to get rid of Security Shield?

Bud · Dec 29, 2010

It is a malware that wants me to buy their product, it is a scam.

richc46 · Dec 29, 2010

Where is it and what did you try to get rid of it?
If you can run your anti virus. See if you can remove or isolate
Download and run malwarebytes. Try to isolate or remove

chaosrealm93 · Dec 29, 2010

try system restoring to a few days earlier. (your documents won't be harmed)

richc46 · Dec 29, 2010

Until you know what the problem is I would wait with the SR. Our experts have said at times that it would be permissible, I would wait, however, and get an answer for your specific situation. The last thing that you may want is a virus spreading to SR.

Bud · Dec 29, 2010

I tried Sys. Restore and it won't let me complete it. I guess a big magnet to the Hard drive might do the trick :sa: Or a 50 pound rock on the drive.

It stops at 27% of the expand files. It is a real pain

richc46 · Dec 29, 2010

You could try the 75 pound rock or you could wait until tomorrow when the security people come in. I will notify them about you and you will receive excellent care. Trust me on that one.

Bud · Dec 29, 2010

This sucker has really locked up my computer. I have Avast and Advanced System Care as my protection but it does not even see this . Apparently this is a new pest. I went to Google and called up Security Shield and it gave me the low down on it. Not Good for sure. One of the notes said "I should pay .95 cents and it would give me a lifetime License and promised not to re-bill me again."

Thanks going to bed

niemiro · Dec 30, 2010

Hello Bud!

Please boot into Safe Mode with Networking from the Advanced Boot Menu, Method One here: http://www.vistax64.com/tutorials/123496-safe-mode.html

Under absolutely no circumstances are you to use Method 2

Download the Free Version of MBAM from here: Malwarebytes' Anti-Malware: Malwarebytes

Download, install, update, and run a Full Scan, all from Safe Mode with Networking.

Post the log here, and wait for our security expert.

Thanks, and good luck!

Richard

Bud · Dec 30, 2010

Richard thanks for responding. I do not know how to do most of the stuff you told me.

This thing is crazy, when I turned on the puter this morning, I had the same "Black Shield" and the constant popups "Do you want to continue to go unprotected". to which I keyed in "No". This went on last night for over an hour. Then suddenly the Black Shield was gone and the only thing I have is a "Red Shield" with a White X in the middle of it.

I did a Full Scan with Avast, it took over 1 hour to do it and it never finished. It hung up at 72% so I shut it down. Funny thing when I tried to reinstall the OS, it hung up at 27%. Strange that it has a hangup at exactly 100% total.

I am going to try to back up the puter to an earlier date and see if I can do that now. Not sure if my OS disc is damaged either.

niemiro · Dec 30, 2010

Bud said:
Richard thanks for responding. I do not know how to do most of the stuff you told me.

This thing is crazy, when I turned on the puter this morning, I had the same "Black Shield" and the constant popups "Do you want to continue to go unprotected". to which I keyed in "No". This went on last night for over an hour. Then suddenly the Black Shield was gone and the only thing I have is a "Red Shield" with a White X in the middle of it.

I did a Full Scan with Avast, it took over 1 hour to do it and it never finished. It hung up at 72% so I shut it down. Funny thing when I tried to reinstall the OS, it hung up at 27%. Strange that it has a hangup at exactly 100% total.

I am going to try to back up the puter to an earlier date and see if I can do that now. Not sure if my OS disc is damaged either.

Hello!

See if you can follow this:

Click on the words Safe Mode at the end of this sentence for lots of details: http://www.vistax64.com/tutorials/123496-safe-mode.html Follow METHOD one methodically, and all should be well.

Then install MBAM as shown below, from Safe Mode.

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version (freeware) - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, confirm a check mark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. The rogue application should now be gone.

When completed, a log will open in Notepad. Please paste this log here.

Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.

Good luck!

Richard

Bud · Dec 30, 2010

Thanks Guys,

I don't know if it is gone or not. Everything is working okay the "Black Shield" is gone and all appears normal. Downloaded Malware as you advised and have 2 other Viris programs working/ The only down side is it takes anywhere from 1 hour to an hour and a half to scan my computer.

Is it possible Security Shield is still there undercover? I had to put a hold on 2 of my money accounts just in case. That is a pain, just like losing your wallet. Hope they have a special place in hell for the "Hackers".

richc46 · Dec 30, 2010

Install a good antivirus and use it
Scan with malwarebytes once a week and use this, and when you get a warning stay away, dont get curious.
Safe Browsing Tool | WOT (Web of Trust)

OrangeAngel · Dec 30, 2010

Bud If you dont currently have an antivirus you paid for like Kapersky or Norton or Mcaffe you could try Microsoft Security Essentials which is easy to use and is free

richc46 · Dec 30, 2010

The senior members suggest MSE. Some of the others even cause BSODs, cost money and use a lot of computer resources.

OrangeAngel · Dec 30, 2010

Oh the others can cause BSODS? Never knew that.

richc46 · Dec 30, 2010

Ill be checking yours soon. But some AV do cause BSOD. The only one that I know that never has is MSE. Its made just for Windows the others one fits all.

Bud · Dec 30, 2010

richc46 said:
The senior members suggest MSE. Some of the others even cause BSODs, cost money and use a lot of computer resources.

Richard

I did download MSE, took 2 times to get it right. Would you believe, after I said that Security Shield was gone, I hit Start and All Programs and guess what I saw? Nothing but 2 Security Shield Folders. They were Compressed Zipped Folders. All I did was delete them and they went to the Recycle Bin. Then I fllushed the Recycle Bin and hopefully they are gone forever.

Don't know how they got Compressed and Zipped. Thanks for your Help.

richc46 · Dec 30, 2010

For full protection
Download malwarebytes, and scan once a week.
Suggestions for Proper Maintenance - Windows 7 Forums

jp07764 · Dec 31, 2010

Here are 2 links that may help you.
How to Use the BitDefender Rescue CD to Clean Your Infected PC - How-To Geek
How to Use the Kaspersky Rescue Disk to Clean Your Infected PC - How-To Geek
I have used them both and they work fine.
Also I would take the advice of others and use MSE
as you Av.
Hope I was some help to you.

Jimmy

how to get rid of Security Shield?

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