Solved Incompatible version of the serializing package

C

carolemeis

Member
Hello; this is my first time on the forum; looking for help for dummies format:confused:

I did check in one of the archives about my current issue, with an incomplete backup message, but I still am unable to understand how to fix it.

Is there a tutorial that I can follow?

Out on a limb with this, and really looking for straightforward pointers, that if I action them, I will be successful!

With many thanks,
 
Last edited:

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello Richard and thank you for your response. At computer startup is when I see this notice about failed automated backup.

Appreciate the link you've supplied and I will see if it's something I can work through.
 

My Computer

System One

carolemeis said:
Hello Richard and thank you for your response. At computer startup is when I see this notice about failed automated backup.

Appreciate the link you've supplied and I will see if it's something I can work through.
Click to expand...

Hello!

Thanks for the info! There is more we can try, surrounding that link, but that fixes most issues. Good luck, and you are more than welcome!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
If you are prompted for an administrator password, type the password
Click to expand...

I will be looking further at completing this task not until tomorrow since it's late here now. However on reading to this quoted note; I am a little hesitant. My late husband was administrator and I have no idea what password he may have used.

This is my dilemma; I've computed for years, but he did all the technical side of it. In fact it's possible he was a member of this forum as thebay, or thebay28, (Des).

Any suggestions? Can I go somewhere else first and change administrators and add a new password etc? I suspect this is something I'd need to do before the rest.

Such a complex message this is becoming.....OH, and I've just been able to find that it is Vista Home Premium, 32-bit, I'm using.
 

My Computer

System One

carolemeis said:
If you are prompted for an administrator password, type the password
Click to expand...
I will be looking further at completing this task not until tomorrow since it's late here now. However on reading to this quoted note; I am a little hesitant. My late husband was administrator and I have no idea what password he may have used.

This is my dilemma; I've computed for years, but he did all the technical side of it. In fact it's possible he was a member of this forum as thebay, or thebay28, (Des).

Any suggestions? Can I go somewhere else first and change administrators and add a new password etc? I suspect this is something I'd need to do before the rest.

Such a complex message this is becoming.....OH, and I've just been able to find that it is Vista Home Premium, 32-bit, I'm using.
Click to expand...

Hello!

32bit is far more common than 64bit, but since it doesn't matter to us at the moment, I left it, but well done!

Give the instructions a try. If they work, then great. If you have issues with the password, you will need to follow method one here: http://www.vistax64.com/tutorials/102005-reset-user-account-password.html

If you are not the administrator, then you will need to follow method three at the same link to remove the password. At that point, you can follow my very first post.

Don't worry about getting this done to any sort of deadline. Whenever is convenient to you :)

Good luck!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Richard, I had family staying since Christmas and I only just got to using your instructions to work through the backup details you provided.

I'm here to tell you it was successful :) and I'm so relieved it worked.

Thank you so much for your assistance.
 

My Computer

System One

Hello Carolemeis!

I am really happy for you that it worked! We were all busy over Christmas, and thank you for reporting back; it has been a pleasure to work with you! You are more than welcome, and enjoy your computer! I shall now mark this thread as solved, unless you have a particular problem with this.

Take care!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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