Thank you for the suggestions Theog and Lorien
My personal computer is dual boot Ubuntu 10.10 which I primarily use and Vista Home Premium Version 6 Service Pack 2 which I very rarely use.
The customers computer had a version of XP - I don't know which one it was unfortunately. They were having problems with it after SafeGuard Enterprise had been installed by a company they were doing consulting work for. Their help desk suggested making a backup and reformatting the drive to get rid of the safeguard. Hence the FAST backup, thinking it would be simple! The computer has a recovery partition which installed Vista rather bizarre - the company must have installed XP - so it now has Vista Business Version 6 SP2 installed.
Heres my latest update:
In my second post I said that I could use the Windows Easy Transfer to restore the files from FAST - It did but not all of the files unfortunately.
So after some Googling I came across a utility called FASTConv (
FASTConv). Initially it wouldn't work - first the USMTC directory was read only. Then it was because it was a different version of FAST. So the next step I tried was to install
FASTImgWIZ for FASTConv This would only work if I checked the SP3 check box. Success! But to extract all the files I need to buy it, doh!
I noticed that fastimgwiz had created a "statu_" file in the USMTC directory. So renamed it to "status", re-ran fastconv and it started to extract the files, yippee!!!
47,000 files later, it has extracted all of the files but got stuck with the transdb file. Double doh! So it couldn't rename the files. I've had a look at the files in Ubuntu and it does recognise all the formats but all the files are named xxxxxx.dat - so at least I have a copy of the data but it would be impossible to rename them all.
After much razzle-fracking, a techy colleague mentioned Virtual PC. So I downloaded the 2007 for Vista
Microsoft Virtual PC: Virtual PC 2007
Borrowed an XP SP3 cd and installed it - I was impressed! Until I tried to restore the FAST files when it said something like "this was created in a previous version of FAST, please install the latest version on the old PC". Mickey Mouse came to mind... So I'm now in the process of trying various versions of XP until I find the right one.
I'll let you know the results.
Cheers, Russ