Laptop screen often goes black/off by itself - problems rebooting

Shirish

Member
Hi,

I am running Windows Vista Home Premium on my Dell laptop. Recently my laptop screen has been suddenly going blank by itself. When the laptop runs fine, the screen suddenly runs into red & black strips, & then turns totally black. After numerous attempts of restarting the machine, sometimes I succeed in getting the laptop back to normal. This has been happening quite often recently.

This actually started a few months back. After wandering through different forums and suggested solutions, I think, I correctly found out that the problem was not with the screen (as I could see the same problem with display even after connecting my laptop to a TV screen). As suggested on one of the forums (lost the link :(...) I installed an updated nvidia display driver. That seemed to help for a few days.... However, the problem is back & occurs severely more often.

I have very important (two years worth) research work on this laptop, & can't afford to lose it. Does anyone have any idea of what's going wrong here? Can anybody help me resolve this problem and bring my laptop back on track?

Basic system information:
- x86 (32-bit)
- Original installed OS
- OEM
- System is 3 years old
- OS installation is 3 years old


Thank you,
Shirish
 

My Computer

Well we have a rule about double posting, but not really sure about quadruple posting, but lets assume its three too many.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Well we have a rule about double posting, but not really sure about quadruple posting, but lets assume its three too many.

Well, sorry about multiple posts. I wasn't (and still am not) sure about which forum to seek help from. Please let me know which forum should I stick to, & I'll take back other posts.

Thanks,
Shirish
 

My Computer

It no problem, I have notified administration, they will delte the improper posts.

I would start with the graphics card and driver
Go to search and type device manage.
Any yellow warnings posters, should be investigated and corrected
Update the graphics driver. (check it again)
Reseat the graphics card.
Try with clean boot and see if the problem persiists. If it does try in safe mode.
Run a full aniti virus scan
Download and run malwarebytes full scan and after update.
Go to search type event viewer and the next time it happens go to event viewer from search and look for errors.
http://support.microsoft.com/kb/929135
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Youre either overheating, or youre gpu is about to die.

Youre work is safe as I'm 99% sure its only video card related.

You can solve the heat most likely by blowing out the intakes and exhaust.
You can't fix a dieing video card.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
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