Help with random pop-ups and a .dll file..

Jubilee

Jubilee

Member
So, my mother's laptop started getting pop-up ads out of nowhere that make the cursor glitch out when you try to move it. The IE explorer would just open up random pop-up ads when it's not even open. So I did a virus scan and afterward when I restarted my computer I got a notification saying that there was some kind of error with C:Users\Owner\AppData\Local\owunejobec.dll.
The thing with that .dll file is that it's quarantined as a high-risk trojan from the previous virus scan and I'm still getting random pop-ups out of nowhere. What is this .dll file exactly?

Help, please?
 

My Computer

System One

Sounds like you still have malware.
Download and run a full updated malwarebytes scan.

Edit:That DLL does not come up on a Google search, further proof that it is malware.
The malware needs that DLL to run.
Download Malwarebytes as suggested.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Me bad, I should have given you the link. But in any event, you have the right one.
Once you are up and running, use Malwarebytes once a week, for a scan.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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