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Deleted email not going to Recycle bin

  1. #1



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    Deleted email not going to Recycle bin

    Hi,

    Windows:vista home premium 32(Japanese), Email: windows email.

    I have noticed recently my deleted emails are not going in to Deleted Folder.
    I have also confirmed by Right clicking on Recycle Bin that
    "Do not move files to the Recycle Bin.
    Remove files immediately when deleted" is not chosen.

    Any help will be appreciated.

    I have read answers in the forum but did not find suitable one.

    Thank you

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  3. #2
    richc46's Avatar

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    Re: Deleted email not going to Recycle bin

    Welcome
    If you go to delted items (Tree showing various folders) and right click and go to proeprties, do you see Deleted Items with an icon of the recycle bin?

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    Re: Deleted email not going to Recycle bin

    Hi,

    Thank you for reply.
    On left side in windows e mail there are folder and among them is TRASH folder where deleted items goes. I clicked on that as you said, clicked properties, I can see Bin but empty.
    Just now I did an experiment.
    I cleaned un wanted mail folder(not Trash folder) so there was nothing left in trash folder or unwanted mail folder. I deleted on email which I did not needed. I landed in to the trash bin which showed in figure 1 and disappeared as I am typing this message.
    Please refer attached screen shot.


    Thank you

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  5. #4
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    Re: Deleted email not going to Recycle bin

    Deleted mail folder and recycle bin are not the same

    Your email sounds like its corrupted. You may want to download and try the most current, Windows Live Mail 2011


    I have a hunch. Try with a clean boot.
    http://support.microsoft.com/kb/929135
    Bet its your maintenance software, or maybe antivirus

    For further information that mail does not go to recycle bin, it goes to deleted mail folder. This is not a bin problem.

    EDIT From the email client you have to set up send deleted mail to deleted items folder

    Are you using pop3 or Imap settings?

    Is your folder set up to handle large emails?

    Did you check settings?

    Tools > Options > Advanced > Maintainance> tick 'Empty messages from Deleted Items folder on exit > Close

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    Re: Deleted email not going to Recycle bin

    Hi, thanks for reply(my answer is in Blue Italic)

    Deleted mail folder and recycle bin are not the same

    oK thanks

    Your email sounds like its corrupted. You may want to download and try the most current, Windows Live Mail 2011

    Yes I know Live Mail but not sure if it is ok or not, I mean I used to Windows mail that is not using Microsoft mail.

    I have a hunch. Try with a clean boot.

    If I will try what will happen?
    http://support.microsoft.com/kb/929135
    Bet its your maintenance software, or maybe antivirus

    For further information that mail does not go to recycle bin, it goes to deleted mail folder. This is not a bin problem.

    EDIT From the email client you have to set up send deleted mail to deleted items folder
    What are steps?

    Are you using pop3 or Imap settings?
    I gues I am using Pop3

    Is your folder set up to handle large emails?
    I think more than 1 GB

    Did you check settings?

    Tools > Options > Advanced > Maintainance> tick 'Empty messages from Deleted Items folder on exit > Close

    Attaching screen shot. Sorry everything is Japanese

    Thank you very much

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  7. #6
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    Re: Deleted email not going to Recycle bin

    Quote Originally Posted by Ari94 View Post
    Hi, thanks for reply(my answer is in Blue Italic)


    Your email sounds like its corrupted. You may want to download and try the most current, Windows Live Mail 2011

    Yes I know Live Mail but not sure if it is ok or not, I mean I used to Windows mail that is not using Microsoft mail.

    I have a hunch. Try with a clean boot.

    If I will try what will happen?
    http://support.microsoft.com/kb/929135
    Bet its your maintenance software, or maybe antivirus

    For further information that mail does not go to recycle bin, it goes to deleted mail folder. This is not a bin problem.

    EDIT From the email client you have to set up send deleted mail to deleted items folder
    What are steps?

    Are you using pop3 or Imap settings?
    I gues I am using Pop3

    Is your folder set up to handle large emails?
    I think more than 1 GB

    Did you check settings?

    Tools > Options > Advanced > Maintainance> tick 'Empty messages from Deleted Items folder on exit > Close

    Attaching screen shot. Sorry everything is Japanese

    Thank you very much
    Clean boot will allow you to boot with out the startup programs, no anti virus etc. When you set up clean boot you will see the programs that you will affect.

    I think on windows mail these are the steps
    Tools > Options > Advanced > Maintainance> do not tick 'Empty messages from Deleted Items folder on exit > Close
    I have windows mail 2011 so cant check.
    If you want to take a chance with another email client that would be up to you.

    I think that if you try a clean boot next, the problem may be solved. After the clean boot, its easy to set it back the way it was.

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      Thread Starter

    Re: Deleted email not going to Recycle bin

    Hello rich46,

    I appreciate your prompt reply and help.
    Ok I'll see what you have suggested.

    Thank you once again.

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  9. #8
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    Re: Deleted email not going to Recycle bin

    It sounds like some software you have is deleting that mail. Try the clean boot. If you dont understand something, just ask.

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  10. #9



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    Re: Deleted email not going to Recycle bin

    Hi,

    I thought I found the reason I appled the procedure to clear all stuck messages in the deleted folder, Windows Mail problems

    It cleared all stucked messages as you can also seen in my previous screen shot saying what are these. But while typing this message I deleted some emials they went in to the Deleted Folder and later disappeared.
    Could it be my Norton Internet security?

    Question: what will clean boot do if I install?

    Thank you

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  11. #10
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    Re: Deleted email not going to Recycle bin

    All clean boot does is it does not permit other software to load up at start up.
    For example there will be no anti virus, no fire wall, and many other programs. If the problem is not fixed, you merely check all the start up programs again, and you are back to normal. If the problem is fixed you check a few at a time to see which one caused the problem

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