USB ports problems

Stagger

New Member
Vista SP2 64 bit on Toshiba A305

My computer has 4 USB ports, but 6 Intel USB Universal Host Controllers:
2830
2831
2832
2834
2835
2836 USB2 Enhanced
283A USB2 Enhanced

There are 7 USB Root Hubs, and
2 unknown Devices Hubs
Port 1 and 2 are on the left, port 3 and 4 are on the right.

When I plug a device into port 1, it powers but that's it. I can't access it at all. For instance if I plug my iphone into it, my iphone makes a sound and has power, but it does not show up in itunes. If I plug another device into it such as a flash drive, it will light the light on the flash drive but nothing else.

Port 2, doesn't do a thing. Nothing at all! Also my built in webcam will not work and I've uninstalled and reinstalled and recovered and no change.

When I plug anything into USB port #0003. hub #0007, and I click safely remove hardware everything works great.

When I plug anything into USB port #0004.hub #0007 and I click safely remove hardware, I get a yellow exclamation and when checking properties it tells me the hardware has not been remove (even though it has) (Code47) And it tells me to plug it back in. I've checked for solutions. No help.


Two of the ports are Enhanced 2.0

It appears port 3 does not recognize when I remove a device. And port 1 will power and port 2 is dead (or seems to be) .

Help please.

Thanks so much

In digging around I found this information as well, not sure it's on the same USB 3 or one of the unknowns.

Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: USB\VID_058F&PID_6377&REV_0100
Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000}
PnP problem code: 0000002F
Driver name: USBSTOR.SYS
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.768.3
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Toshiba A305-s6858 PSAG0U-02D00M
    CPU
    Intel Core 2 Duo T5750 2GHz
    Memory
    4 GB
Hi,

First suggestion would be to update the USB/ chipset drivers as they appear to be old!
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
When thru and updated all the drivers in Device Manager, everything still says June -2006. Is there something else I should do besides "update driver" in Device Manager.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba A305-s6858 PSAG0U-02D00M
    CPU
    Intel Core 2 Duo T5750 2GHz
    Memory
    4 GB
How did you update the drivers?
Did you go to the Intel or Toshiba site or just click update driver in device manager.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Well, dangit, I just clicked update drivers... lol I thought that's what it did, was update the drivers... lol

How do I know what drivers to download if I go to Intel or Toshiba
 

My Computer

System One

  • Manufacturer/Model
    Toshiba A305-s6858 PSAG0U-02D00M
    CPU
    Intel Core 2 Duo T5750 2GHz
    Memory
    4 GB
Download drivers:

Try here enter you model and you will be taken to the drivers.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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