PC Loses printer

W

weriley

Member
I have Vista Home Premium on my computer with a HP Deskjet F4140 connected directly with USB. Frequently when I try to print my printer is not installed. I am able to turn off the printer wait a few seconds power it back on and it shows up in printers and I am able to use it. I haven't figured any specific thing that causes it to happen. My only other device plugged into USB port is my wireless mouse/keyboard and I never have connection problems with them. I read a few posts that told to check power settings of the USB ports and they are not set to power down.

Does anybody have suggestions?

(with the print/scan forum closed i'm guessing this is the place for my question)
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 410
    CPU
    Dual Intel Core 2.4 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS
    Monitor(s) Displays
    2 Dell 20"
    Screen Resolution
    1600x1400
    Hard Drives
    500GB Windows 7 Ultimate 64-bit
    300GB Windows Vista Ultimate 32-bit
    Keyboard
    MS Wireless 3000
    Mouse
    MS Laser 5000
    Internet Speed
    Cable 256
Go to search by the start button
Type devices and printers
In devices and printers, right click on the printer and then troubleshoot.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
A couple of things wrong with that suggestion.
I can not troubleshoot something that is not there; and when checking on my computer "troubleshoot" is not an option anywhere.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 410
    CPU
    Dual Intel Core 2.4 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS
    Monitor(s) Displays
    2 Dell 20"
    Screen Resolution
    1600x1400
    Hard Drives
    500GB Windows 7 Ultimate 64-bit
    300GB Windows Vista Ultimate 32-bit
    Keyboard
    MS Wireless 3000
    Mouse
    MS Laser 5000
    Internet Speed
    Cable 256
No one has other suggestions or found solutions to problems like this one?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 410
    CPU
    Dual Intel Core 2.4 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS
    Monitor(s) Displays
    2 Dell 20"
    Screen Resolution
    1600x1400
    Hard Drives
    500GB Windows 7 Ultimate 64-bit
    300GB Windows Vista Ultimate 32-bit
    Keyboard
    MS Wireless 3000
    Mouse
    MS Laser 5000
    Internet Speed
    Cable 256
Hello, welcome to the forum.

first you follow the basic step mentioned below for solving the printing issue of the HP Deskjet F4140 printer.

1. Make sure that HP Deskjet F4140 printer is plugged in to the computer system.
2. Make sure that the HP Deskjet F4140 printer printer is turned on
3. Make sure that when you are clicking the print option you select and highlight the HP printer you want to use and print with and not some other printer that is in the offline mode.
4. Check the Dock of the HP Deskjet F4140 printer if there is any problem.

For USB problem you can change the USB of printer and check.

This link may give you some knowledge about HP Printer issues.

HP Printer knowlegebase

report back. Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
Answers are below.
Arvinwebb said:
Hello, welcome to the forum.

first you follow the basic step mentioned below for solving the printing issue of the HP Deskjet F4140 printer.

1. Make sure that HP Deskjet F4140 printer is plugged in to the computer system.
Sorry but thats a no brainer
2. Make sure that the HP Deskjet F4140 printer printer is turned on
Also a no brainer
3. Make sure that when you are clicking the print option you select and highlight the HP printer you want to use and print with and not some other printer that is in the offline mode.
I am unable to select a printer that does not show in the printers folder, it goes thru install when I turn in on.
4. Check the Dock of the HP Deskjet F4140 printer if there is any problem.
There is no dock.

For USB problem you can change the USB of printer and check.
I've been through the HP site and had no luck other than being told it is a Windows issue......they all love to pass the buck
This link may give you some knowledge about HP Printer issues.

HP Printer knowlegebase

report back. Thanks
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 410
    CPU
    Dual Intel Core 2.4 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS
    Monitor(s) Displays
    2 Dell 20"
    Screen Resolution
    1600x1400
    Hard Drives
    500GB Windows 7 Ultimate 64-bit
    300GB Windows Vista Ultimate 32-bit
    Keyboard
    MS Wireless 3000
    Mouse
    MS Laser 5000
    Internet Speed
    Cable 256
Hello Weriley,

First thing, try uninstalling all of the USB devices listed under "Universal Serial Bus controllers" in Device Manager, and then reboot. Windows should automatically go through several of its "Discovered New Hardware" routines and re-setup all of the USB devices for you.

If that doesn't solve the problem, as you mentioned it may well be the power settings of the USB ports itself.

For Power settings of the USB ports, this link may help you.

How to Change USB Power Settings

Thanks
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
Power settings of the USB ports are not set to allow the computer to turn off this device to save power.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 410
    CPU
    Dual Intel Core 2.4 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS
    Monitor(s) Displays
    2 Dell 20"
    Screen Resolution
    1600x1400
    Hard Drives
    500GB Windows 7 Ultimate 64-bit
    300GB Windows Vista Ultimate 32-bit
    Keyboard
    MS Wireless 3000
    Mouse
    MS Laser 5000
    Internet Speed
    Cable 256
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