Can't open "add or remove user accounts"

Whenever I click on "Add or remove user accounts" in Control Panel, a blank Windows Explorer window pops up and then disappears about 2-3 seconds later. And then nothing else happens.

Just yesterday, my computer would not load my profile settings for my main account. I tried to fix that problem by copying that account's files into another account and deleting the faulty one. Now this new issue has occurred. Is there any way to figure out what's wrong and fix it?

Running Vista Business 32bit.

Are you trying from an administrators account?
http://www.vistax64.com/tutorials/93026-user-account-delete.html?ltr=U
also
See if it can be done in safe mode

If none of the above work, try an SFC command to repair any corruption. Run 3 times if errors are found
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Hi
Try and check if User Accounts Service is enabled.

richc46 said:

Are you trying from an administrators account?
http://www.vistax64.com/tutorials/93026-user-account-delete.html?ltr=U
also
See if it can be done in safe mode

If none of the above work, try an SFC command to repair any corruption. Run 3 times if errors are found
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Click to expand...

Yes, I am trying from an administrator account.
Nothing happens when I click on "manage another account"; no window pops up.
I haven't tried Safe Mode yet so that'll probably be my next step.

I had already tried an SFC command and it didn't find any integrity violations.

Thanks for your suggestions!

Manyenya said:

Hi
Try and check if User Accounts Service is enabled.

Click to expand...

This is probably a stupid question but how do I do that?

Steps:
1. Click on start button and on search bar type: "services", without quotes and press enter key.
2. Scroll down on that list and enable the following services by setting them to automatic mode:
-remote procedure call (RPC)
-application information
-user profile service
3. Restart your machine.

To set the above services to automatic
-right click on above mentioned services and select properties
-on general tab, locate "startup type" and set it to automatic
-click apply or ok

hope am fully clear now.

If it works with Safe Mode, use a clean boot to determine the cause. If that does now work a repair install may be the best solution.
http://support.microsoft.com/kb/929135

None of these fixed my problem so I ended up doing a repair install. But thank you all for all the help!

Sometimes a repair install is the best way to go; saves time in the long run.