Let me see if I can explain what is happening with my friend's computer. His wife has been playing willynilly with her laptop and had a major infection of trojans and spyware. I have managed to clean it up, but there is something still blocking the task manager. The menu item shows up in the correct places, but when I click on it, the activity indicator shows up for about a second and then goes away. Nothing else happens, no error messages or anything. The computer seems to be running much better than before I started working on it, but the problem with the task manager leads me to believe there is another underlying problem that I haven't located yet. I have tried various online scans, including the one from Microsoft and even though it says it found some problems, no details given, it can not fix them. I have a subscription to Nod 32 and installed it, but after doing so, it says it can not run because of restrictions placed on the computer. Any ideas or suggestions about where to look next? I would appreciate any help you folks can give me.
Solved Task Manger blocked
- Thread starter DynaBMan
- Start date
Try with clean boot and then, follow instructions.
http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/929135
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Hello, Welcome to vista forum.
Test in clean boot mode and share the results
How to troubleshoot a problem by performing a clean boot
Download and run a full scan with malwarebytes.
Malwarebytes Free Download
Run ESET online scanner
Let me know the result.
Thanks
Test in clean boot mode and share the results
How to troubleshoot a problem by performing a clean boot
Download and run a full scan with malwarebytes.
Malwarebytes Free Download
Run ESET online scanner
Let me know the result.
Thanks
My Computer
System One
-
- Manufacturer/Model
- HP dv2519tu pavillion Laptop
- CPU
- 1.50 GHz
- Motherboard
- Winstron
- Memory
- 2.5 gig RAM
- Graphics Card(s)
- intel onboard
- Sound Card
- Conexant HD Smart Audio HD2
- Monitor(s) Displays
- HP Brightview Display
- Screen Resolution
- 1280X800
- Hard Drives
- SATA - 160 + 500 GB
- PSU
- HP
- Case
- HP Laptop
- Cooling
- Air
- Keyboard
- HP Laptop
- Mouse
- HP
- Internet Speed
- 4 MB/SEC-Download, 2 MB/SEC-Upload
Well, I followed all of your suggestions and the scan with Malwarebytes did the trick. It found nearly 800 items that it repaired and one of the was the Best Malware Protection file that kept hiding itself. Everything seems to be working just fine. I certainly appreciate the advice and the help.
My Computer
Great to hear that our advices helped you.
My Computer
System One
-
- Manufacturer/Model
- HP dv2519tu pavillion Laptop
- CPU
- 1.50 GHz
- Motherboard
- Winstron
- Memory
- 2.5 gig RAM
- Graphics Card(s)
- intel onboard
- Sound Card
- Conexant HD Smart Audio HD2
- Monitor(s) Displays
- HP Brightview Display
- Screen Resolution
- 1280X800
- Hard Drives
- SATA - 160 + 500 GB
- PSU
- HP
- Case
- HP Laptop
- Cooling
- Air
- Keyboard
- HP Laptop
- Mouse
- HP
- Internet Speed
- 4 MB/SEC-Download, 2 MB/SEC-Upload