Windows Vista BEX and Appcrash From Programs

T

TheNutKicker

New Member
Hello People of Vistaf orumsi have problems in Windows Vista Home premium and a SONY VAIO VGN-NW150J,i get app crashes from nearly all applications from opera to Firefox to vaio recovery center to install shield wizard and adobe reader here is the description of some of the app crashes and i have to reinstall the programs every time they appcrash,so here the description

Problem signature:
Problem Event Name: BEX
Application Name: opera.exe
Application Version: 11.1.1190.0
Application Timestamp: 4d3fe4b1
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: df39d84f
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Problem signature:
Problem Event Name: APPCRASH
Application Name: VAIORecv.exe
Application Version: 1.6.0.0
Application Timestamp: 4966a81d
Fault Module Name: VAIORecv.exe
Fault Module Version: 1.6.0.0
Fault Module Timestamp: 4966a81d
Exception Code: c0000005
Exception Offset: 00012a30
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 9.0.0.332
Application Timestamp: 4850f0a3
Fault Module Name: AcroRd32.exe
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850f0a3
Exception Code: c0000005
Exception Offset: 00004057
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

If You Guys Could help it would be very very appreciated.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio VGN-NW150J
    CPU
    Intel Core 2 Duo
    Memory
    4GB DD2
    Graphics Card(s)
    Intel GMA 4500MHD
    Sound Card
    Realtek
    Monitor(s) Displays
    1366x768
All of the errors are memory access errors ( Exception Code: c0000005 )
So, I'd suggest starting with this:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)
Click to expand...
Click to expand...

Please let us know the results of these tests and we can move on from there.
 

My Computer

System One

Yeah None of these worked,btw i did 2 restore c drive to factory settings twice but it still persists.

Here the dump of my vaio recovery appcrash.
 

Attachments

  • WERDCC0.tmp.appcompat.txt
    298.8 KB · Views: 50
  • WERB5EE.tmp.version.txt
    480 bytes · Views: 41
  • WERDDCA.tmp.zip
    118.6 KB · Views: 9

My Computer

System One

  • Manufacturer/Model
    Sony Vaio VGN-NW150J
    CPU
    Intel Core 2 Duo
    Memory
    4GB DD2
    Graphics Card(s)
    Intel GMA 4500MHD
    Sound Card
    Realtek
    Monitor(s) Displays
    1366x768
You must run the tests that are in my previous post (the hard drive and the memory diagnostics). If you've restored the system twice and it's still doing this - then it's likely to be a hardware problem.
 

My Computer

System One

Well if you could look in the dump files that would be appreciated and i know its not a Hardware Problem this Problem Started 2 Day Before the New Year of 2010 on December 2009,I'd Appreciated it.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio VGN-NW150J
    CPU
    Intel Core 2 Duo
    Memory
    4GB DD2
    Graphics Card(s)
    Intel GMA 4500MHD
    Sound Card
    Realtek
    Monitor(s) Displays
    1366x768
All of your reported issues are with user mode processes/crashes. These don't directly relate to hardware (although they can indirectly suggest a hardware cause - which is what I'm suspecting here).

Even with kernel mode dumps it's very difficult to accurately blame hardware - any dumps that may signal hardware can also signal compatibility issues, lower level driver problems, or malware.

So, we blame hardware by looking for a pattern of memory dumps (kernel level - not user level) that have constantly changing error messages and causes. Once we find that pattern, then we rule out compatibility, low level drivers, and malware. If all that is fixed, then we assume that it's hardware.

The only 2 reliable hardware diagnostics are the one's that I suggested above.

Here's the user level dump file. As noted above, it only blames an error in accessing memory (0xC0000005).
And that's only a clue because all of your other errors point to the same thing - yet you've reinstalled the OS so those errors shouldn't be happening. The most likely cause for this is a hardware problem (which the diagnostics will help to rule out), but other causes can be the causes described above (malware, compatibility, low-level drivers).

Good luck!
Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\WERDDCA.tmp.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Windows Server 2008/Windows Vista Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Sat Apr 16 22:26:22.000 2011 (UTC - 4:00)
System Uptime: 0 days 7:08:01.414
Process Uptime: 0 days 0:00:10.000
..............................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(10ec.8d0): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=00000002 ecx=00000000 edx=00042a24 esi=00000000 edi=00000000
eip=77440bc5 esp=004bf7b8 ebp=004bf850 iopl=0         nv up ei pl nz na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
ntdll!NtWaitForMultipleObjects+0x15:
77440bc5 c21400          ret     14h
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/VAIORecv_exe/1_6_0_0/4966a81d/VAIORecv_exe/1_6_0_0/4966a81d/c0000005/00012a30.htm?Retriage=1

FAULTING_IP: 
VAIORecv+12a30
00042a30 ff153f504100    call    dword ptr ds:[41503Fh]

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00042a30 (VAIORecv+0x00012a30)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 0041503f
Attempt to read from address 0041503f

PROCESS_NAME:  VAIORecv.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  0041503f

READ_ADDRESS:  0041503f 

FOLLOWUP_IP: 
VAIORecv+12a30
00042a30 ff153f504100    call    dword ptr ds:[41503Fh]

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

FAULTING_THREAD:  000008d0

BUGCHECK_STR:  APPLICATION_FAULT_INVALID_POINTER_READ_CALL_FILL_PATTERN_ffffffff

PRIMARY_PROBLEM_CLASS:  INVALID_POINTER_READ_CALL_FILL_PATTERN_ffffffff

DEFAULT_BUCKET_ID:  INVALID_POINTER_READ_CALL_FILL_PATTERN_ffffffff

LAST_CONTROL_TRANSFER:  from 7749cfed to 00042a30

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
004bfdf0 7749cfed 7efde000 769c4b2c 00000000 VAIORecv+0x12a30
004bfe30 7749d1ff 00042a24 7efde000 00000000 ntdll!__RtlUserThreadStart+0x23
004bfe48 00000000 00042a24 7efde000 00000000 ntdll!_RtlUserThreadStart+0x1b


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  VAIORecv+12a30

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: VAIORecv

IMAGE_NAME:  VAIORecv.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4966a81d

STACK_COMMAND:  dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_CALL_FILL_PATTERN_ffffffff_c0000005_VAIORecv.exe!Unknown

BUCKET_ID:  APPLICATION_FAULT_INVALID_POINTER_READ_CALL_FILL_PATTERN_ffffffff_VAIORecv+12a30

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/VAIORecv_exe/1_6_0_0/4966a81d/VAIORecv_exe/1_6_0_0/4966a81d/c0000005/00012a30.htm?Retriage=1

Followup: MachineOwner
---------
 

My Computer

System One

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