application crash! somebody please help me fix it!

S

SewerDawg

New Member
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 474e00fd
Exception Code: c0000005
Exception Offset: 000af507
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

basically when i open a certain folder up..it crashes...everytime!...i want to delete stuff from that folder and it just keeps crashing...and when it has the option to search online for a solution..I get none..someone please help...any thought would be helpfull at the moment as it is Tickn me off.
 

My Computer

System One

  • CPU
    Pentium(R) dual-core [email protected] x 2.50GHz
    Motherboard
    MSI T31/33
    Memory
    4.00GB (Ram) 2.5TB's (HDD)
    Graphics Card(s)
    HD Radeon 5250
    Monitor(s) Displays
    Acer 1440x900
    Screen Resolution
    1440 x900
    Hard Drives
    2 external harddrives 1x1.5TB's 1x 1.0TB's
    Case
    AlienWare
    Keyboard
    Logitech
    Mouse
    Logitech Optical
Hello SeweDawg, welcome to the forum.

Run a full updated scan of your antiVirus. Also run a full updated Malwarebytes (Free Version).

Download Malwarebytes (Free Version)

Reboot. Seems like virus/ malware attack. Explorer crashes such as this are often related to ad/spyware, but not
limited to such. Post your result.

Thanks.
Arvin
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Hello Americancritic,

Thanks for the update. I have edited my given link and now it is working fine.

Thank you so much for your suggestion.

Arvin
 

My Computer

System One

  • Manufacturer/Model
    HP dv2519tu pavillion Laptop
    CPU
    1.50 GHz
    Motherboard
    Winstron
    Memory
    2.5 gig RAM
    Graphics Card(s)
    intel onboard
    Sound Card
    Conexant HD Smart Audio HD2
    Monitor(s) Displays
    HP Brightview Display
    Screen Resolution
    1280X800
    Hard Drives
    SATA - 160 + 500 GB
    PSU
    HP
    Case
    HP Laptop
    Cooling
    Air
    Keyboard
    HP Laptop
    Mouse
    HP
    Internet Speed
    4 MB/SEC-Download, 2 MB/SEC-Upload
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