Solved Vista DLL Missing

O

Obsiviction

Member
So I was missing a .dll- Long story.

In my confusion I accidentally remvoed WTSAPI32.dll from my System32 folder to my Desktop. Apparently this removal is causing several things on my computer to work incorrectly.

When I try to drag the WTSAPI32.dll file back into System32, it acts as if it's being moved into it; But when the bar is finished loading (moving the file) it simply isn't in the System32 file anymore!

This is really freaking me out.

Little background information: I was missing WNASPI32.dll from my System32 folder, & accidentally removed WTSAPI32.dll. Now I have both WNASPI32.dll & WTSAPI32.dll on my desktop, unable to put them in System32. WTSAPI32.dll is the important one.

---

PS: I am NOT very techy. So you may have to explain things step by step to me. Thanks in advance!

Edit: When trying to open System restore I get the following error:

C:\WINDOWS\System32\rstrui.exe
File system error (-1073741515).

I assume this is from the missing .dll- Is there an alternative system restore?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Obsiviction said:
derekimo said:
Obsiviction said:
Anybody?
Click to expand...

What version of Vista are you using and is it 32bit or 64bit?
Click to expand...

I'd be glad to tell you if I knew.
The only way I know how to find that out is by going to My Computer > Properties- But because of this .dll, that page fails to load.

As I said in my original post; I'm very un-techy.
Click to expand...

OK, can you open the command prompt window?

http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html

Then run this to try and fix any corrupt files,

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
derekimo said:
Obsiviction said:
derekimo said:
What version of Vista are you using and is it 32bit or 64bit?
Click to expand...

I'd be glad to tell you if I knew.
The only way I know how to find that out is by going to My Computer > Properties- But because of this .dll, that page fails to load.

As I said in my original post; I'm very un-techy.
Click to expand...

OK, can you open the command prompt window?

http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html

Then run this to try and fix any corrupt files,

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
Click to expand...

I can get the box open- The black box. But when I try to "Run As Administrator" a dialog box pops up with:

C:\WINDOWS\System32\cmd.exe
File system error (-1073741515)

---
Edit: It says "FINDSTR: Cannot open C:\CBS.log"
 

My Computer

System One

Do you have the install disc?

You seem to have quite a few problems.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Obsiviction said:
derekimo said:
Do you have the install disc?

You seem to have quite a few problems.
Click to expand...

I don't believe I do- Before I removed this .dll all of the stuff you recommeneded worked just fine.

Just to clarify: .dll is on my desktop.
Need .dll into System32. That's my only problem.
Click to expand...

I looked in the box my Compaq Laptop came in & found two disks:

Recovery Disc 1 Of 2
Recovery Disc 2 Of 2

They recover Comaq- No sign of the word Vista. Would these be it?
 

My Computer

System One

Obsiviction said:
derekimo said:
Do you have the install disc?

You seem to have quite a few problems.
Click to expand...

I don't believe I do- Before I removed this .dll all of the stuff you recommeneded worked just fine.

Just to clarify: .dll is on my desktop.
Need .dll into System32. That's my only problem.
Click to expand...

Have you tried copy/paste instead of dragging?

Do you have UAC on or off?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
derekimo said:
Obsiviction said:
derekimo said:
Do you have the install disc?

You seem to have quite a few problems.
Click to expand...

I don't believe I do- Before I removed this .dll all of the stuff you recommeneded worked just fine.

Just to clarify: .dll is on my desktop.
Need .dll into System32. That's my only problem.
Click to expand...

Have you tried copy/paste instead of dragging?

Do you have UAC on or off?
Click to expand...

I have tried copy / paste- It still looks as if it's moving, but doesn't.

What's UAC? Sorry- I'm untechy.

And Are these COMPAQ Recovery disks relevant? The just open a bunch of files in a folder- I don't understand.
 

My Computer

System One

UAC is User Account Control.

What is User Account Control?

The discs you are talking about, are you putting them in the disc drive and restarting the computer?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Obsiviction said:
I have already read that page. It says I need the restore disc, which I do not have- As I've already said.
Click to expand...

Actually it say's recovery just like the title says and just like what you just posted saying you have "recovery disc 1 of 2." do you have the second one also?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
derekimo said:
Obsiviction said:
I have already read that page. It says I need the restore disc, which I do not have- As I've already said.
Click to expand...

Actually it say's recovery just like the title says and just like what you just posted saying you have "recovery disc 1 of 2." do you have the second one also?
Click to expand...

I apologize for my lack of reply- I reset my computer & when prompted to "recover" by striking F11, I did so. Keep in mind this was without the recovery discs! This simply restored my computer like the OS disk would have.

Problem 100% solved. This laptop had so much junk, it needed a reset anyway. Thanks very much for your help, though the answer was right at my fingertips.

Thank you, very, very much.
All the best! :)

PS - Is this site an official Microsoft website?
 

My Computer

System One

Obsiviction said:
derekimo said:
Obsiviction said:
I have already read that page. It says I need the restore disc, which I do not have- As I've already said.
Click to expand...

Actually it say's recovery just like the title says and just like what you just posted saying you have "recovery disc 1 of 2." do you have the second one also?
Click to expand...

I apologize for my lack of reply- I reset my computer & when prompted to "recover" by striking F11, I did so. Keep in mind this was without the recovery discs! This simply restored my computer like the OS disk would have.

Problem 100% solved. This laptop had so much junk, it needed a reset anyway. Thanks very much for your help, though the answer was right at my fingertips.

Thank you, very, very much.
All the best! :)

PS - Is this site an official Microsoft website?
Click to expand...

Sounds like you did the right thing, glad you are up and running .

You're welcome, and Thanks for posting back. :)

And to answer your question, no we are independent volunteer members and not affiliated with Microsoft, we like to try and solve problems. :)
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
derekimo said:
Obsiviction said:
derekimo said:
Actually it say's recovery just like the title says and just like what you just posted saying you have "recovery disc 1 of 2." do you have the second one also?
Click to expand...

I apologize for my lack of reply- I reset my computer & when prompted to "recover" by striking F11, I did so. Keep in mind this was without the recovery discs! This simply restored my computer like the OS disk would have.

Problem 100% solved. This laptop had so much junk, it needed a reset anyway. Thanks very much for your help, though the answer was right at my fingertips.

Thank you, very, very much.
All the best! :)

PS - Is this site an official Microsoft website?
Click to expand...

Sounds like you did the right thing, glad you are up and running .

You're welcome, and Thanks for posting back. :)

And to answer your question, no we are independent volunteer members and not affiliated with Microsoft, we like to try and solve problems. :)
Click to expand...

Well, you sir, do a great job at it.
 

My Computer

System One

Obsiviction said:
derekimo said:
Obsiviction said:
I apologize for my lack of reply- I reset my computer & when prompted to "recover" by striking F11, I did so. Keep in mind this was without the recovery discs! This simply restored my computer like the OS disk would have.

Problem 100% solved. This laptop had so much junk, it needed a reset anyway. Thanks very much for your help, though the answer was right at my fingertips.

Thank you, very, very much.
All the best! :)

PS - Is this site an official Microsoft website?
Click to expand...

Sounds like you did the right thing, glad you are up and running .

You're welcome, and Thanks for posting back. :)

And to answer your question, no we are independent volunteer members and not affiliated with Microsoft, we like to try and solve problems. :)
Click to expand...

Well, you sir, do a great job at it.
Click to expand...

Thank you, comments like that are what keeps us motivated. :D
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 down 5 Up
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
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