Unauthorized change to windows

N

NewSkimmer

Member
Booting up my viao laptop running Vista Home Premium, and logging in to my account I received a message saying there was an unathorized change to windows. There is just a black screen behind that, and the only two options is 'learn more' or 'cancel'
learn more takes you to the microsoft genuine site, and cancel just logs me back out.

here is the report, i would be thankful for any help.
I also have the spsys.log info but i deleted it to shorten the post.
Code: 
Diagnostic Report (1.9.0027.0):
 
 
-----------------------------------------
 
 
Windows Validation Data-->
 
 
Validation Status: Invalid License
 
 
Validation Code: 50
 
 
Cached Online Validation Code: N/A, hr = 0x80070426
 
 
Windows Product Key: ** REMOVED **
 
 
Windows Product Key Hash: ** REMOVED **
 
 
Windows Product ID: ** REMOVED **
 
 
Windows Product ID Type: 2
 
 
Windows License Type: OEM SLP
 
 
Windows OS version: 6.0.6000.2.00010300.0.0.003
 
 
ID: ** REMOVED **
 
 
Is Admin: Yes
 
 
TestCab: 0x0
 
 
LegitcheckControl ActiveX: Registered, 1.7.59.1
 
 
Signed By: Microsoft
 
 
Product Name: Windows Vista (TM) Home Premium
 
 
Architecture: 0x00000000
 
 
Build lab: 6000.vista_gdr.100218-0019
 
 
TTS Error: M:20110606235439087-
 
 
Validation Diagnostic: 
 
 
Resolution Status: N/A
 
 
 
 
 
Vista WgaER Data-->
 
 
ThreatID(s): N/A, hr = 0x80070002
 
 
Version: 6.0.6001.18000
 
 
 
 
 
Windows XP Notifications Data-->
 
 
Cached Result: N/A, hr = 0x80070002
 
 
File Exists: No
 
 
Version: N/A, hr = 0x80070002
 
 
WgaTray.exe Signed By: N/A, hr = 0x80070002
 
 
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
 
 
 
 
OGA Notifications Data-->
 
 
Cached Result: N/A, hr = 0x80070002
 
 
Version: N/A, hr = 0x80070002
 
 
OGAExec.exe Signed By: N/A, hr = 0x80070002
 
 
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
 
 
 
 
OGA Data-->
 
 
Office Status: 101 Not Activated
 
 
Microsoft Office XP Professional - 100 Genuine
 
 
Microsoft Office Professional 2007 - 101 Not Activated
 
 
Microsoft Office Home and Student 2007 - 100 Genuine
 
 
OGA Version: N/A, 0x80070002
 
 
Signed By: N/A, hr = 0x80070002
 
 
Office Diagnostics: 
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA
 
 
 
 
 
Browser Data-->
 
 
Proxy settings: N/A
 
 
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
 
 
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
 
 
Download signed ActiveX controls: Prompt
 
 
Download unsigned ActiveX controls: Disabled
 
 
Run ActiveX controls and plug-ins: Allowed
 
 
Initialize and script ActiveX controls not marked as safe: Disabled
 
 
Allow scripting of Internet Explorer Webbrowser control: Disabled
 
 
Active scripting: Allowed
 
 
Script ActiveX controls marked as safe for scripting: Allowed
 
 
 
 
 
File Scan Data-->
 
 
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16820], Hr = 
0x800b0100
 
 
 
 
 
Other data-->
 
 
Office Details: 
<GenuineResults><MachineData><UGUID>{CD903F7B-4F87-4B2C-B062-6C9B9E480DDD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-1448781646-2796342766-2518529708</SID><SYSTEM><Manufacturer>Sony 
Corporation</Manufacturer><Model>VGN-N230E</Model></SYSTEM><BIOS><Manufacturer>Phoenix 
Technologies 
LTD</Manufacturer><Version>R0070J4</Version><SMBIOSVersion 
major="2" 
minor="4"/><Date>20061206000000.000000+000</Date></BIOS><HWID>7A333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern 
Standard 
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product 
GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft 
Office XP 
Professional</Name><Ver>10</Ver><Val>1492CBADA0B7A28</Val><Hash>3l0iuxktEGPHk1EMiVtmjcDXuPI=</Hash><Pid>54186-755-3508041-17940</Pid><PidType>1</PidType></Product><Product 
GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft 
Office Professional 
2007</Name><Ver>12</Ver><Val>BB643B58B832F0A</Val><Hash>0noxJc1E+8HWWsYLrOb4Ddl7XIo=</Hash><Pid>81605-901-6546241-65556</Pid><PidType>1</PidType></Product><Product 
GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft 
Office Home and Student 
2007</Name><Ver>12</Ver><Val>A7C152504AE8336</Val><Hash>L0TChX+oWy5cY2JajOydiwn85Hk=</Hash><Pid>81602-411-4502971-68805</Pid><PidType>10</PidType></Product></Products><Applications><App 
Id="15" Version="10" Result="100"/><App Id="16" Version="10" 
Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" 
Version="10" Result="100"/><App Id="1B" Version="10" 
Result="100"/><App Id="15" Version="12" Result="101"/><App Id="16" 
Version="12" Result="100"/><App Id="18" Version="12" 
Result="100"/><App Id="19" Version="12" Result="101"/><App Id="1A" 
Version="12" Result="101"/><App Id="1B" Version="12" 
Result="100"/><App Id="A1" Version="12" 
Result="100"/></Applications></Office></Software></GenuineResults> 
 
 
 
 
 
 
 
 
 
 
 
 
Licensing Data-->
 
 
Software Licensing service is not running.
 
 
 
 
 
Windows Activation Technologies-->
 
 
N/A
 
 
 
 
 
HWID Data-->
 
 
HWID Hash Current: 
OgAAAAEABAABAAIAAQACAAAAAwABAAEAnJ94b6pYPgGsbOpOSOTa+zSi2uDy9NpH1IreZapGrFb0SA==
 
 
 
 
 
OEM Activation 1.0 Data-->
 
 
N/A
 
 
 
 
 
OEM Activation 2.0 Data-->
 
 
BIOS valid for OA 2.0: yes
 
 
Windows marker version: 0x20000
 
 
OEMID and OEMTableID Consistent: yes
 
 
BIOS Information: 
 
 
  ACPI Table Name    OEMID Value    OEMTableID Value
 
 
  APIC            Sony        VAIO
 
 
  FACP            Sony        VAIO
 
 
  HPET            Sony        VAIO
 
 
  BOOT            Sony        VAIO
 
 
  MCFG            Sony        VAIO
 
 
  SLIC            Sony        VAIO
 
 
  APIC            Sony        VAIO
 
 
  SSDT            Sony        VAIO
 
 
  SSDT            Sony        VAIO
 
 
  SSDT            Sony        VAIO
 
 
  SSDT            Sony        VAIO
 
Last edited by a moderator:

My Computer

System One

Welcome
Where did you get your copy of Vista?
That error code is due to the licensing service.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Lets see if we can get you up and running again

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.


Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
  • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
  • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
  • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Ok I ran startup repair but it didn't find any errors. But when I try to log on it still gives me the same message. I've tried system restores, clean boots but nothing works. What should I do next?
 

My Computer

System One

Have stuff that you do not want to lose?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
If you can save your stuff do so now. If you need help post.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Actually, you have two options
One we try to fix it now, with the way that I know
or
We can wait for another member that has another solution.
We can wait. I can tell you that someone else may have another solution.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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