HELP PLEASE black screen no cursor

hi im having trouble with an acer laptop it worked fine yesterday and today went to turn it on and nothing it starts to load but shows now windows logo ontop the goes into a black screen. ive tried to make it run in safe mode and doesnt give me that option as ssoon as he little bar goes away the screen remains black no mouse cursor no anything i have to shut it off and turn it back on please respond quickly i need it for work

It could be the hard drive. Any noise before the problem?
Also turn on your speakers. Any Windows chimes etc on boot?
Make sure there are no CDs in the drive.
We will respond as quickly as possible. We are all volunteers trying our best.

there is no noise chimes etc i got into the setup menu and it didnt even recognixe what version of windows it was its like a blank slate i just wanted to know if there was a way for me to do a partition or mb a system recovery

Have stuff you want to save?

yah but its all replacable

OK what we will try, you will lose your stuff, which we could try to save if you want.
What is the make and model of your computer?

acer 7730zg

I thought that this would be easy, but nothing ever is.
Per the owners manual, Did you make a recovery CD, when you first got the computer?

nope i did not mb my brother did but he prob didnt

See if this can get you started

you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.


Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

Last edited by richc46; 02-