i have a problem my son desktop was working ok then he turned it off one noight and now it wont the load bars before the screen that ask for past word a friend of mine said he tought window had been wiped off but i tried to recovery it wont let me do nothing not in safe mode or nothing it goes to that load bar and hang if u try safe mode in listes a bunch of drivers and things and has a whole page then hangs on plese wait can someone please help me