please help me

M

matrixoziklime

New Member
i have a dell xps laptop m1530 with vista home premier

i'm trying to do a factory image restore

during startup i press F8, then i press "repair your computer"

normally this will bring up the dell repair tools

but instead i'm directed to a user login page, no matter what i type in i get a message something like this "domain doesn't exist or cannot be contacted....."

has anyone had this problem, please help me, brad
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
ok that worked, thanks, now i can run the factory image restore

but, now i have a new problem, when i run the factory image restore, i get this message

Access to \Tools\dp.sc was denied

any ideas now? i'll see what i can find on this
 

My Computer

System One

I would ask on the Dell forum. Somebody probably ran into the same error ans solved it. Plus nearly all the readers there should have Dell computers, unlike here.

I use image backup programs. It's been a long time since I did a wipe and factory restore. Plus I've seen where the restores don't always work(like the wrong disc in the box or the wrong files on the restore partition.) I don't trust 'em.

If you go to Dell site and click Support there should be a link to the forums.

The other thing is, if you can find a Vista install DVD iso image and burn the DVD, you can install for free 90 day evaluation by installing with no product key. There's even a tutorial how to extend it to 120 days in the Tutorials sub forum on this forum.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
A Factory image restore is a process that resets your computer to exactly as it was when you first turned on the computer

warning   Warning
It will erase all files, users and programs installed


Tip   Tip
Backup your Files manually onto an External Harddrive before you restore - you will have to reinstall all your programs separately


Since your image maybe corrupt or you have had some errors then I would contact Dell or goto the Dell Forums who specialise in this area.

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
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