Originally Posted by Arkwright
I am a little unclear what you wrote...
Can you or can you not login to your admin account ?
Assuming that you can NOT.....
If you go to safe mode, do you see another
Administrator account next to yours ?
If yes, you are lucky. That is the Built-in Admin account.
By default, it has no password.
Login to that " real " Admin account > change you own admin account password > log off > login to your own admin account with the new password > are you allowed in ?
How to go to safe mode :
Turn off computer > restart computer > immediately and repeatedly tapping F8 key till you see a black and white screen. That is your safe mode screen > Use the Up/Down arrow key and select Safe Mode.