i recently had my computer freeze so i decided to reboot my dell c521 and when it rebooted it started up with a (startup repair) screen and then when it was done my windows icon apeared along with the password section but all the words turned to symbols ? i took it to geek squad and they suggested it was a virus and to wipe the computer clean. so when i got home i follwed the instructions given and booted from the dvd/cd with reinstallation dvd, and followed prompts and when it rebooted my computer i got this erorr message:
Windows failed to start. A recent hardware or software change might be the cause. to fix the problem:
1. Insert your window installation disc and restart your computer.
2. choose your language settings, and then click "next"
3. click "repair your computer"
Info: Windows failed to load because a critical system driver is missing, or corrupt.
i tried the repair and it just reboots back to the "WINDOWS BOOT MANGER" screen.
now it doesnt do nothing but that and cant get back to the windows start up page. called geek squad back up and they said that they think i deleted all the drivers..? anyone know how to fix this and get the computer running again ? i have both drivers and utilities disc along with operating system disk for reinstallation.