Trying to fix Dell Inspiron ; Restore

Amy123

New Member
:confused: Hello, I've been having an issue with my Dell inspiron 1525 for a few weeks now. It only works properly in Safe Mode. When I use Normal Mode, it freezes within minutes. Also, in Normal Mode, lately it says that a program called "windows defender" has detected malware. But, I doubt that this is the real issue. It also cuts off when I'm in Normal Mode and a Blue Screen appears and restarts my laptop. I'm currently in Safe Mode. I've tried everything fro System Repair, Re-booting, deleting files, etc. Please help. Also, i was wondering what KB codes are in Windows Installer updates. I was thinking about deleting them to see if they would help my situation. Also, i do not have the Vista re-install disk.
Thanks in advance
 

My Computer

I suggest you save your data and reinstall from the recovery partition. From what you describe, I doubt you will be able to repair it. Here is the procedure:


· Save all your important files.

· Unplug all the devicesand drivers from your CPU (except the keyboard and the mouse), including your printer,camera and memory stick.

· Shut off the computerand then turn it on, or simply restart it.

· As soon as you see theDell logo at the start keep on hitting the F8 key repeatedly. Do not stop untilyou see the screen that says "Repair your computer." There will beother options too but chose this option and hit Enter.

· Next you will see aprompt window giving you options to select the keyboard layout select from thedrop-down menu "US" and click "OK."

· On the next screen youwill be asked to select the user ID and the password of your Windows account. Select your user account, but makesure your user account has administrative functions. Type in your password. Ifyou don't have a password, leave it blank and click "OK."

· Now you will come to awindow with multiple options. Choose the one at the bottom that reads,"Dell Factory Image Restore." By clicking "Dell Factory ImageRestore" , it will generate an operation that will take about 45 minutesto complete.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
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