I recently added a couple of drives to my computer, but when I got it back from the shop it will no longer validate when I try to download a vista update. this all started happening in July so I do not know if the changes in support affected it. I do have Service Pack 2 though. My computer has been in and out of the shop for various reasons since then but I have never been able to get it to validate when I try to download a update.
cannot validate to download
- Thread starter booneyrex
- Start date
Go to the desktop
Go to computer icon
right click
properties
Do you see the Microsoft Validation in lower right?
Wait 30 seconds before saying its not there.
You can also access, by going to control panel, system.
Go to computer icon
right click
properties
Do you see the Microsoft Validation in lower right?
Wait 30 seconds before saying its not there.
You can also access, by going to control panel, system.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
There is no validation in the lower right corner. It says ask for genuine Micosoft software. Windows is updating just fine when it is on automatic. I just cannot download any updates.
My Computer
That is the validation,
You have a validated copy of Windows, so that is not the problem
Lets see if we can find the cause.
Try to download without the AV on
Try with a clean boot
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
Download the free Malwarebytes, update it, and make a full scan. Make a full scan with your anti virus.
You have a validated copy of Windows, so that is not the problem
Lets see if we can find the cause.
Try to download without the AV on
Try with a clean boot
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
Download the free Malwarebytes, update it, and make a full scan. Make a full scan with your anti virus.
Last edited by a moderator:
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Sorry
Anti Virus, it may be blocking the download
Anti Virus, it may be blocking the download
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Reason why you may not be able to validate and download
Genuine Windows: frequently asked questions - Microsoft Windows
Genuine Windows: frequently asked questions - Microsoft Windows
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
I tried it without the anitivirus and it still would not validate. I will have to try the clean boot later.
My Computer
I dont think that those solutions will work, but we have to try. If nothing works, I would call Microsoft and see if they can help. They may even be able to check you out with a remote.
http://www.vistax64.com/tutorials/84488-activate-vista-phone.html
http://www.vistax64.com/tutorials/84488-activate-vista-phone.html
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
I have finally finished trying everything from msconfig and nothing worked. How do I call Microsoft? I have already activated my copy of Vista. It just will no longer validate.
My Computer
Call the number nearest to your location
Microsoft Volume Licensing - Activation Centers
Microsoft Volume Licensing - Activation Centers
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT