CD ROM file replaced by 'Drive F:' ?

S

Skitwinkle

New Member
We tried playing a cd on his laptop but it wouldn't recognize that there was a disk inserted. The light flashed but nothing happened. I looked under My Computer and the icon for the drive is missing but there's and different one that says Drive F: . Someone told me that the drivers are still there. They have an HP Pavillion DV9500. They live far from me so I have to do things remotely. I don't know a lot about computers and my father-in-law knows even less. Any and all help is greatly appreciated
 

My Computer

System One

Welcome
Go to search
type device manager
in device manager, first look for any small yellow triangles, by the drivers
If none are found update the driver for the cd rom drive.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
Welcome
Go to search
type device manager
in device manager, first look for any small yellow triangles, by the drivers
If none are found update the driver for the cd rom drive.
Click to expand...

Went to 'disk drives' and it says the Toshiba Device is there. I didn't see any of the triangles but clicked to update drivers and it said it was already up to date. Under My Computer it still shows the same items. The drive I spoke of before is actually called "Local Disk (F:)". I mis-named it earlier. :D Still where I was before. Thank you
 

My Computer

System One

Go to the Toshiba site,
Unintall the old driver
Download the new one from Toshiba site.
Before doing anything be sure that you know which driver to download.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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