User Accounts Issue

ickna11

New Member
Ok so I have been trying to fix a friends computer.
They wanted me to just get their music, pics and documents off of the HDD.
There was an error on startup so I figured I could just startup Ubuntu and copy the files from there.
This was not the case, the Users folder was completely empty like there were no profiles.
I then proceeded to try in Win7 and Win8, neither of which helped.
I know for a fact that the files still exist, but they aren't visible.
I know because they are still taking up space.
So I decided to fix the boot problem, which I did.

Now there is another problem. When I go to logon I get this error: "The group policy client service failed the logon."

I read some stuff online that says that I should activate the hidden admin profile.
I did that and when I log into it it says:

Your user profile was not loaded correctly!
You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator.

I have hit a brick wall with this, is there some kind of software I can buy to just recover the data?
 

My Computer

Ok so I have been trying to fix a friends computer.
They wanted me to just get their music, pics and documents off of the HDD.
There was an error on startup so I figured I could just startup Ubuntu and copy the files from there.
This was not the case, the Users folder was completely empty like there were no profiles.
I then proceeded to try in Win7 and Win8, neither of which helped.
I know for a fact that the files still exist, but they aren't visible.
I know because they are still taking up space.
So I decided to fix the boot problem, which I did.

Now there is another problem. When I go to logon I get this error: "The group policy client service failed the logon."

I read some stuff online that says that I should activate the hidden admin profile.
I did that and when I log into it it says:

Your user profile was not loaded correctly!
You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator.

I have hit a brick wall with this, is there some kind of software I can buy to just recover the data?


You could take the hard drive out and put it into another desktop with admin account, and use the tutorial here to take control of the folders and files : http://www.vistax64.com/tutorials/112795-context-menu-take-ownership.html

Short of losing everything, if the files are hidden then show hidden files and folders from the view tab at the top of any explorer window, also show system folders and files.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics Card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA,
    Samsung 7200rpm 750Gb SATA,
    WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Keyboard
    Logitech generic keyboard
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
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