Ok so I have been trying to fix a friends computer.
They wanted me to just get their music, pics and documents off of the HDD.
There was an error on startup so I figured I could just startup Ubuntu and copy the files from there.
This was not the case, the Users folder was completely empty like there were no profiles.
I then proceeded to try in Win7 and Win8, neither of which helped.
I know for a fact that the files still exist, but they aren't visible.
I know because they are still taking up space.
So I decided to fix the boot problem, which I did.
Now there is another problem. When I go to logon I get this error: "The group policy client service failed the logon."
I read some stuff online that says that I should activate the hidden admin profile.
I did that and when I log into it it says:
Your user profile was not loaded correctly!
You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator.
I have hit a brick wall with this, is there some kind of software I can buy to just recover the data?
They wanted me to just get their music, pics and documents off of the HDD.
There was an error on startup so I figured I could just startup Ubuntu and copy the files from there.
This was not the case, the Users folder was completely empty like there were no profiles.
I then proceeded to try in Win7 and Win8, neither of which helped.
I know for a fact that the files still exist, but they aren't visible.
I know because they are still taking up space.
So I decided to fix the boot problem, which I did.
Now there is another problem. When I go to logon I get this error: "The group policy client service failed the logon."
I read some stuff online that says that I should activate the hidden admin profile.
I did that and when I log into it it says:
Your user profile was not loaded correctly!
You have been logged on with the default profile for the system. Please see the event log for details or contact your administrator.
I have hit a brick wall with this, is there some kind of software I can buy to just recover the data?