I have kind of the same problem. I am the admin of our home computer and I changed my password last week....well now it is not working? I SWEAR that I know what it is but it is not working. I've tried everything......I'm not a computer person so I have NO IDEA what to do. I can't get into my account and I am the only admin on our home computer. Please someone help me?? Oh and I need a play by play cuz I am NOT computer literate.