Help! Window Media Player Crashed!

Yuannie

New Member
Hi,

My window media player just crashed whenever I play a movie (in RMVB format). It was fine all this while, until few hours ago that something just went wrong.

Below is the relevant information about the error:-

Product
Windows Media Player

Problem
Stopped working

Date
26/10/2011 20:21

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6002.18311
Application Timestamp: 4c8e2d72
Fault Module Name: ffdshow.ax
Fault Module Version: 1.1.3631.0
Fault Module Timestamp: 4ce1790f
Exception Code: c0000005
Exception Offset: 0014b3d7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: d712
Additional Information 2: 942f516df81820ec1c7f2adb8d797179
Additional Information 3: 7252
Additional Information 4: 6912f89a2dd6821f4e5688147001fa50

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
Appreciate if anyone will be able to help me to solve this a a simple way (as I'm not really into IT stuff :p)

Thanks a lot!
Yuannie
 

My Computer

System One

  • Manufacturer/Model
    Dell
Perhaps you don't have the proper codecs. Try installing DivX and XVid.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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