USB printing to Boca FGL 26/46

O

overture

New Member
Can anyone explain why I cannot print to this printer using Vista.
I use it successfully on my desktop pc using Windows XP home addition. I have installed the identical drivers on my Dell Latitude D530 running Vista home basic 32 bit and I cannot even print a test page. Printer status shows error although the print job is in the print queue.
 

My Computer

System One

  • Manufacturer/Model
    Dell Latitude D530
    CPU
    Intel Celeron 530 @ 1.73GHz

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Hi Lottie,
Thanks for the suggestion - I have tried the routine on the Boca site with the same result. There seems to be no connection between the laptop and the printer. I have tried any number of different drivers. In all cases the printer is shown as 'ready' but as soon as I try to print it acknowledges that the print job has been sent to the printer but immediately records 'error'.
As I said I have no problem with the printer and the USB cables when used with WindowsXP on my desktop.
 

My Computer

System One

  • Manufacturer/Model
    Dell Latitude D530
    CPU
    Intel Celeron 530 @ 1.73GHz
Hi,

Have a look in device manager & check for items (Printers, USB devices etc.) with Red or yellow markers. Pos a picture if you would too please.

Paul H.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Hi Paul,
The Boca drivers used on my desktop with XP were downloaded from the Boca website. When I use these and print through USB printing Support - driver C:\Windows\System32\drivers\usbprint.sys - I get a yellow triangle on USB printing support when I try to print and error message This device cannot start (Code 10).
When I try to use the www.bocasystems.com/discontinued .html download it moves the printer to Human Interface Device but just will not print - no red or yellow sign. Suspect that the discontinued drivers are too old for my printer. When installing it describes the printer as 'Boca Thermal Ticket Printer 46 FGL' whereas the one I use on the desktop correctly describes it as 'Boca FGL 26/46 200 DPI'.
I have tried to install this driver using the procedure outlined in www.bocasystems.com/discontinued .html it tells me the folder cannot recognise compatible software.
Thanks very much for your suggestions so far.
Tim S
 

My Computer

System One

  • Manufacturer/Model
    Dell Latitude D530
    CPU
    Intel Celeron 530 @ 1.73GHz

Attachments

  • Boca printer.jpg
    Boca printer.jpg
    10.8 KB · Views: 12

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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