Cant log on to vista

yola

New Member
hi can anyone help me!!!

I have Vista Home Premium, been using it successfully since 2008 (old I know!!)

anyways I tried to log on last night and it told me i had the incorrect password, my reminder came up i put in the password again anad nothing it is now saying that i have an unauthosrised version of vista however it is the programme i got wiht my computer and i still have the activation code stuck to the bottom on the laptop

Please help i am a teacher in need of the work on my laptop!!!

Thanks for any help in advance
 

My Computer

System One

  • Manufacturer/Model
    Advert 4401

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi, thanks for getting back to me.

I literally cannot get past the start up screen where I am asked to put my password in, I get 3 options of log in with limited access, contact vista or buy new.

Limited access simply takes me back to the same point and then a black screen saying that my vista is not legitimate, the other 2 options say i need internet access however as i use a wireless dongle I am totally stuck to go any further.

thanks,

Yola
 

My Computer

System One

  • Manufacturer/Model
    Advert 4401
OK, what you must do, then, is call Microsoft. Tell them that you have been activated for years and now you have a non activation problem. They will set you up.
The problem, MAY, have been due to the new technology being used by Microsoft the make sure that all copies are legal; there have been bugs.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks, by any chance do you have Microsoft helpline detilas for the uk? thanks again, you have been so helpful!!!
 

My Computer

System One

  • Manufacturer/Model
    Advert 4401
I appreciate your comments
Microsoft Volume Licensing - Activation Centers

As a heads up, they may advise you to call the manufacturer of your computer, since the OS copy came with the computer. This will get settled quickly, however.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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