Side By Side Configuration Error

platinum

New Member
Hi I have the same message 'the application has failed to start because its side by side configuration is incorrect' I first got the message a few days ago after my wife downloaded 'citrix' so she could work from home!!!! Anyway I can open explorer, adobe etc. I have downloaded the C++ files on another computer (as I cant get online) and transferred them via usb drive but when I try to open the self extracting file I get the 'side by side' error message on this also. I'm stuck PLEASE HELP someone!! I have tried to remove the citrix thing but it says its already removed (but still shows on the list?) I have an SXS trace if this helps....it shows a syntax error (See below)

INFO: Manifest Definition Identity is Microsoft.Windows.IsolationAutomation.ProxyStub,processorArchitecture="x86",publicKeyToken="6595b64144ccf1df",type="win32",version="1.0.6000.16386".
ERROR: Line 18: XML Syntax error.
ERROR: Activation Context generation failed.

Have also tried to recover to before my wifes instilation but it wont let me!
Can anyone help? How do I load those c++ patches/files when I cant even open them???? MILLIONS OF THANKS IN ANTICIPATION OF SOME BRAINBOX WHO WILL TELL ME HOW TO GET OUT OF THIS ONE! Kind regards Paul
 

My Computer

System One

  • Manufacturer/Model
    HP touchsmart
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