Game files disappeared

abc374

Member
I am using an Acer Aspire 5735 with Vista Home Premium 32 bit. I downloaded for the first time ever a game from Amazon. After it was done downloading I was able to play the game. But when I was done I noticed that many of the icons on my start up screen were now white with a little window inside instead of the images they used to have. The next time I started the computer they were still like that and when I tried to use them the computer said the whatever.exe file was no longer there. When I looked on the D: drive, the Program files folder only contained an amazon folder. The rest of the folders are gone. Amazon suggested I uninstall the game which I did but that didn't change anything. Apparently I don't have the authority to remove the Amazon folder from my computer though. I tried restoring some files from an online backup. It says it restored them but I still can't find them nor do the shortcuts work.
Any idea what's going on and what I can do to fix it?
Thanks
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5735
    Memory
    2 gb
    Monitor(s) Displays
    HP S2031
Thanks. I just tried that but my only restore point was yesterday which is too late. I tried it anyway but it didn't help.
Any other ideas?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5735
    Memory
    2 gb
    Monitor(s) Displays
    HP S2031
run a full anti virus scan download and run a full scan with malwarebytes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Do you have a vista install DVD? Dont worry we are not going to reinstall the System.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
No I don't believe we got any software with this computer.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5735
    Memory
    2 gb
    Monitor(s) Displays
    HP S2031

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Didn't help but thanks so much for trying. I'm going to give up and just reload the games I want using a different folder and create new shortcut icons. I just tried it and it worked. It even remembered where I was in the game.
Thanks again for trying.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5735
    Memory
    2 gb
    Monitor(s) Displays
    HP S2031
Back
Top