My Drive wont read ANY disc!! PLEASE HELP!!

S

samanthagunn

Member
I have an Advent Laptop, the DVD drive is a slimtype DVD RW SOSW-833S. I am not brilliant with computers and have tried everything I have seen written to fix it. Iv deleted the upper and lowrr filters, didnt work. Reinstalled them, still didnt work. Reinstalled Itunes, didnt work. Iv run different diagnostics, they all say that the drive is working properly. Iv tried system restore, didnt work. I cant play games, dvds, cds or burn anything. When there is a disc in the drive it still tells me to insert one. Im at my wits end!! Please....any suggestions greatly appreciated. :) Samantha
 

My Computer

System One

Hello, have you checked the BIOS chipset drivers yet ? Run free program of Speccy : Speccy - Download . Get free version, look at the motherboard information and take note of Bios information, you may need to go to the motherboard manufacture or the computer manufacture, get latest Bios chipset for your computer and motherboard type, and if needed , go ahead and install new ones, you may have a driver issue or you may not, I got my chipset from my computer manufacture, which would be my first choice. See if this helps out, failing the chipset drivers being bad, with all the other diagnostics you have done, it would seem as if the drive is having hardware issues.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Samantha,
Take a DVD that cant be read and try in another computer; lets be sure of the cause.
If it still does not work, go to search by start button and type device manager. Update drivers for all drives.
The actual hardware may be defective, too, dont overlook that.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I cannot find anything for a new bios chipset anywhere. Ant suggestions on where to look? I have tried typing it in to google, going on the adventcomputers.com website. No joy. Thanks in advance.
 

My Computer

System One

You must update the BIOS, unless you feel comfortable, you may want to get help. It is not a difficult thing to do, but if done incorrectly you will have problems.
How to Update Your BIOS | PCWorld
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
It is an easy job, to update bios. A high school kid, could probalby do it and be happy with just a small payment.
I do wish you luck.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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