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hi i'm new.. just on here looking for some information.

I got a pc from a company in london and when it arrived I just plugged it in and away I went. At christmas there, I had a virus and phoned them, they advised I would have recovery cd in box etc... installed windows. however now I have a 30 day activation thing.

The serial number is not on the packaging that came with the machine, nor is it stickered on to my pc.

The serial number I entered was from my old pc.. Someone suggested I can find the original oem number but where?

Ive contacted Dell who advise that they can't help as it is not a dell machine, keyfinder finds the temp oem?

Can anyone help..

Welcome
Download and load magical jellybean, you will get the number
http://www.magicaljellybean.com/keyfinder/

Hi this shows the temp one that I put in and it expires in 3 days.(took it from my old machine).

Is there a way to find the original oem? It is a genuine pc with a genuine version of windows vista?

Did you try with magical jellybean, see above post?

Ran jellybean.

it says product part no x13 - *****
product id *** (match to cd key data)
cd key ***

I put the cd key in and it says already in use. but activation required in 3 days
the product id shows in my system settings.

Hi,

What make is the PC you are trying to run the DELL Windows system on?

If Windows was pre-installed on the machine, the manufacturer is legally required to put a COA sticker on it - who is the manufacturer?

If there is no COA sticker on the case, then the machine is not licensed for Windows.

What does the reinstall disk that you used look like? It should be a hologram disk, if the machine is not from one of the big manufacturers. -
How to Tell

Its a yoyotech cooler machine, it did have windows etc on it. and on the system and maintenance page it states the following ;-


Manufacturer : Dell

I didn't get a windows cd, I got a windows recovery cd which was brown and has dell on the cd.

and defo no sticker on the machine,, i've checked the book that came with it. nothing.

In that case the installation is non-genuine, and you were probably sold a counterfeit.

Please provide an MGADiag report, which will tell us if your machine was ever licensed for Windows.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

I have the reciept and company is here

http://www.yoyotech.co.uk/listing-products.php?component=PC Systems&category=253

i'm just running this at the moment, would this still work as i've had to wipe the hard drive and used the serial number of my old machine?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CMQDY-329DK-JQKFH
Windows Product Key Hash: svgWlAD44gbHSOdh8XguFOLC9NY=
Windows Product ID: 89578-OEM-7351775-28023
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {432E5A79-ECEC-44C0-A8AD-40EF2C7FFBDE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.111025-0338
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\sam\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{432E5A79-ECEC-44C0-A8AD-40EF2C7FFBDE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JQKFH</PKey><PID>89578-OEM-7351775-28023</PID><PIDType>3</PIDType><SID>S-1-5-21-4182350549-699046857-3783381374</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0603 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090519000000.000000+000</Date></BIOS><HWID>47313507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-517-728023-02-2057-6002.0000-0382012
Installation ID: 016060356556294175741083650841489253103362512035016563
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: JQKFH
License Status: Initial grace period
Time remaining: 9240 minute(s) (6 day(s))

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEAeqgit2wjGLAw3dLg8vRiPX66RpqsVuqC

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 051909 APIC1210
FACP 051909 FACP1210
HPET 051909 OEMHPET
MCFG 051909 OEMMCFG
OEMB 051909 OEMB1210
OSFR 051909 OEMOSFR

There is no SLIC table - which means that the Manufacturer is not a Direct OEM.
The motherboard is a Retail one.
If there is no COA stikcer, then the machine has never been licensed for Windows - and you were sold a machine with a counterfeit install.
You should complain (vigorously - with threats of police/trading Standards reports) to the vendor.
Does your receipt mention Windows *at all*?? I see from the website that Windows is an option on most systems - not installed by default.
If you didn't purchase a Windows as extra, then the chances are that you got what you paid for - nothing.

Thanks. how do i resolve this? Can I buy any windows?

First, check your receipt - if it says that Windows is included, complain to the vendor.
If it doesn't, then you will have to purchase a Full Retail copy of Windows.
Since MS doesn't sell Vista any more, You'll need to purchase a Full Retail copy of Windows 7 - Home Premium would allow you to do an Upgrade install of your current installation (or a clean install).
Don't even think about trying to save money by buying on eBay or similar sites - most software there is counterfeit, and will also show as non-genuine after a while.

You also have the option of purchasing a Get Genuine Kit from MS, by following the links on the notification - this has the benefit of guranteeing that you get a genuine copy, but rhe drawback that the License you get is restricted to use on that machine, and cannot be moved to another, even if that machine dies 2 minutes after activating the new license - normal Retail copies can be moved at will (so long as only installed on one machine at a time).