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reinstalled oem ultimate32 now locked out

  1. #1


    Join Date : Mar 2012
    Posts : 8
    Vista32 Ultimate
    Local Time: 15:27

    reinstalled oem ultimate32 now locked out

    My Vista install was getting flaky so I thought no prob just reinstall. Now my Vista(which I paid for by the way) is treating me like a criminal telling I'm not genuine.
    words can't describe how upset I am.

      My System SpecsSystem Spec

  2. #2
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 20,036
    Windows 7 SP1 x64
    Local Time: 18:27
    usa us connecticut

     

    Re: reinstalled oem ultimate32 now locked out

    Welcome
    If you bought the OS, at a location like EBAY or online or at a less than well known dealer, your copy may not be genuine.
    The best thing to do is activate by phone. If the number is not valid a person will come on the line, explain to hime. In certain circumstances Microsoft will allow you to activate as a good will gesture.
    Activation by phone is the same For Seven as is for Vista
    http://www.sevenforums.com/tutorials...one.html?ltr=A

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  3. #3


    Join Date : Mar 2012
    Posts : 8
    Vista32 Ultimate
    Local Time: 15:27


      Thread Starter

    Re: reinstalled oem ultimate32 now locked out

    I bought at Newegg.com, I tried activating by phone but I think it doesn't work for people who aren't found to be genuine.
    "In certain circumstances Microsoft will allow you to activate as a good will gesture"
    isn't that big of them..... please note sarcasm
    Do you know of a number I can call and let them know how I feel.

      My System SpecsSystem Spec

  4. #4
    townsbg's Avatar

    Join Date : Sep 2011
    US of A
    Posts : 1,743
    Mac OS 10.10.3
    Local Time: 17:27
    usa

     

    Re: reinstalled oem ultimate32 now locked out

    Try calling MS back explain your situation and if they won't work with you ask for a supervisor/manager. Since technically you don't qualify to buy an OEM copy (you have to be a system builder to qualify) they might not help you.

    If still nothing call newegg and explain the situation and ask for a replacement or refund. Don't use their automated system because it will charge you a 15% restocking fee for a refund and regardless of whether or not you ask for a refund or replacement you'll have to pay for shipping back to newegg. If you call Newegg the people there will be able to waive the 15% restocking fee and provide you with a prepaid shipping label. They did so for me when I got a defective model and wanted to switch to another one.

      My System SpecsSystem Spec

  5. #5


    Join Date : Mar 2012
    Posts : 8
    Vista32 Ultimate
    Local Time: 15:27


      Thread Starter

    Re: reinstalled oem ultimate32 now locked out

    I would to call MS but I need a phone # somehow I doubt the cowards have one. I don't think there's anything un-genuine about it, It installed just fine the first time around. I suspect they have some policy regarding OEM software that it's supposed to be a one time install or something.

      My System SpecsSystem Spec

  6. #6


    Join Date : Mar 2012
    Posts : 8
    Vista32 Ultimate
    Local Time: 15:27


      Thread Starter

    Re: reinstalled oem ultimate32 now locked out

    I think it was actually because I didn't deactivate it before re-installing, but what can you do if your system is too screwed up to deactivate anything.

      My System SpecsSystem Spec

  7. #7




    Join Date : Dec 2011
    Posts : 2,136
    vista home premium
    Local Time: 18:27


     

    Re: reinstalled oem ultimate32 now locked out

    Look here- Microsoft Support

      My System SpecsSystem Spec

  8. #8
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 20,036
    Windows 7 SP1 x64
    Local Time: 18:27
    usa us connecticut

     

    Re: reinstalled oem ultimate32 now locked out

    For Vista and Seven try to activate by phone.
    Activate Windows 7 by Phone - Windows 7 Forums
    If there are problems, talk to the representative that will come on line.
    It works for everyone, but if you want to call direct:
    http://www.microsoft.com/licensing/e...n-centers.aspx

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  9. #9
    townsbg's Avatar

    Join Date : Sep 2011
    US of A
    Posts : 1,743
    Mac OS 10.10.3
    Local Time: 17:27
    usa

     

    Re: reinstalled oem ultimate32 now locked out

    Oh so you had it installed on another computer? With single license OEM copies you can only install it on one computer. They won't let you install it on another even if you have removed it. That's the downside to buying an OEM copy.

    Windows Vista and transferability: why it's a waiting game

      My System SpecsSystem Spec

  10. #10


    Join Date : Mar 2012
    Posts : 8
    Vista32 Ultimate
    Local Time: 15:27


      Thread Starter

    Re: reinstalled oem ultimate32 now locked out

    No as I said before I was trying to reinstall on the same computer even the same hard drive. Anyway I resolved my problem I tried the link wither 3 gave me and chatted with a person from Microsoft support I went around and around with this guy. Apparently the idea of someone building their own computer and installing the OS themselves was so alien to him that he just couldn't wrap his mind around it he gave me a phone number for activation. I phoned the number and found myself on another merry go round. From there I was transferred to another number where the lady and I couldn't understand each other very well. She had me phonetically spell out the product key after about 15 hilarious minutes she finally got the key down. She then told me if I was having an installation problem I could get microsoft support for $59 I said no thanks it was already installed I just needed someone to pull up there activation screen and switch my activation on. She kept repeating like a parrot that I could get installation help for $59. At that point I had an epiphany I realized that it was time to move on that I was done with Vista. I have since loaded my trusty copy of XP and have no regrets. If I ever buy a Microsoft OS again I'll make sure I own one license that I can install as often as I want and where ever I want I can install it up my ass if I want. No more install only once OEM liscense. They do have such a license don't they? Where as long is it's not installed in more than 1 machine at a time it's yours.

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reinstalled oem ultimate32 now locked out

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