Hi (sorry, wasn't sure which section to post this in) we're trying to restore a hp g60 214em vista home premium laptop. Allsorts going wrong with it! When I open Recovery Manager it asks me what I want to do, so I click system recovery. The laptop then restarts and the screen eventually comes on to start the recovery to factory settings. BUT...the wireless button doesn't turn blue for some reason (it works fine when the laptop starts up normally) and it says before you continue with the recovery, to make sure that all external devices have been taken out and that the wireless is enabled! No idea how to get it to come on? Any help would be brilliant, thanks

Trying a disk check at the min to see if that brings up any problems?
I don't want to risk system recovery til I can get the wireless light enabled..

Hello vista890 and welcome to the forums

Have you got your files backed up? Can you access safe mode? Have you got a Vista DVD?

Tom

Okay, that's great. Safe mode is a Windows feature where it will only load the core Windows files, and nothing else. Please follow this tutorial:

Advanced Boot Options

When you get to the Advanced Boot Options screen, select Safe mode with networking.

Tom

Just started laptop in safe mode with networking
The wireless light is blue..just can't understand why it won't turn blue when it restarts for the system recovery
Do I need to do anything whilst it's in safe mode?

Does your internet work OK when you're using safe mode with networking? I just wanted to see whether the problem lies with your wireless card or not

Have you tried going wired in System Recovery?

Tom

Hmm, that's odd. I'm going to have to ask for help with this one, it's really stumped me Please bear with me.

Tom

I would try opening the run box and typing msconfig
Hide all Microsoft services and then disable what's left
Try restarting if that works enable some of the services
Restart ,still working, enable more etc until you find the service that is buggy.