Hello,

I've been working on a computer that is having this error with Microsoft Word 2010, Excel 2010 and Quicken (there may be others as well).

Thus far I have tried the following to no avail: System Restore to before the problem occured, SFC, sxstrace, .net reinstalls, Visual C++ reinstalls. I attempted to run the System Update Readiness tool but it just hung halfway 5 times and I left it open for over an hour each time (no error messages produced from this). I have also tried reinstalling quicken and office without successfully fixing the problem.



I have attached the applicable logs.

I would highly prefer not to reset to factory settings or reinstall because this client has a lot of propriatery business software that will be difficult to procure new install licenses for.

Thank you in advance for your assistance.

From what I can find, the problem occurs because the flavor of the C++ redistributable required by the affected application is not installed. For instance, some software requires 2003 and some requires 2005. The best way to find out is to reinstall the software since the installation program will normally install the C++ redistributable that is required.

If I'm reading your post correctly, you are suggesting I reinstall the affected program(s) (ie. Word, Excel & Quicken?) I have already attempted this and it did not resolve the problem.

Which versions of the c++ redistributables do you have installed?

2005 (2 of these)
2008 - x86 9.0.21022
2008 - x86 9.0.30729.17
2008 - x86 9.0.30729.4148
2008 - x86 9.0.30729.6161
2010 - x86 10.0.30319

wither, thank you for your help so far.

FYI - I just attempted to reinstall all c++ redistributables, restarted and still no dice.

Looking forward to further assistance.

What I have is shown in the screenshot.