Hi. I am new to this group and have been having some crazy stuff go on with my Samsung laptop the past few days. My husband bought this laptop from a friend of ours to use for school. It has always said her name under the files. Monday we tried to change it by following instructions on-line. However, ever since doing that, it looks like somehow we completely restored the entire computer. All of his school word documents had been moved the trash bin, although I had saved his previous theme, it wasn't there after all of this took place and also Internet Explorer is not working not. It will say, "Internet Explorer has stopped working..." while trying to go to a website. Also this morning I have noticed now, whenever you try to change anything, like your homepage on the internet or anything in the control panel, the boxes that pop up (where you can check/un-check things, etc.) are all blank. You cannot see any words or the "OK" "Cancel" buttons. The only things visible are the check marks on things that are checked. I am getting so frustrated with this and my husband needs this laptop for his schoolwork. I have included some screenshots of what I mean. If anyone could please help me, I would GREATLY appreciate it!!! TIA!!
Solved Please help!!! Display and Internet problems!!!
- Thread starter ncevans07
- Start date
Apparently you changed something that you should have left alone. Hopefully there are some system restore points and they will help. Try a system restore from before the problem
http://www.vistax64.com/tutorials/76905-system-restore-how.html
After seeing the screen shots, I hope that you can get to restore.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
After seeing the screen shots, I hope that you can get to restore.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Well, that is also a problem because when I pull that up the screen is empty like the others were. I cannot see anything there.
My Computer
Do you want to try for a factory restoration? It will be like the day that it was taken home, by the first owner. You will lose your stuff. Have stuff you want to save first?
If you want to go for the restoration, give me make and model of computer.
If you want to go for the restoration, give me make and model of computer.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
At this point I don't know what else to do. My husband needs Internet Explorer and everything to run properly. The box says Samsung R480....does that help?
My Computer
Go to the section complete restore
How To Use Samsung Recovery Solution 4 my samsung=
You will lose all your stuff.
How To Use Samsung Recovery Solution 4 my samsung=
You will lose all your stuff.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
I hope so too. Good luck
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Im really glad that we helped solve your problem. Come back any time.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT