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Dell locks up

  1. #1



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    Join Date : Jul 2012
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    Dell locks up

    My Dell 1545 locks up after 30 minutes of use. It will not do a complete shut down, gets stuck at log off. Screen will say it is logging off for over an hour if I let it.
    It will not take the auto updates. It tries and fails on updates.
    Anyone have any ideas on this?


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  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,348
    Windows 7 SP1 x64
    Local Time: 01:31 AM
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    Re: Dell locks up

    First we wil make an anti virus scan
    We will then downloand malwarebytes and make a full scan
    If these are negative, we will do a clean boot to help diagnose
    If these do not work, try in safe mode and see what happens.
    http://www.sevenforums.com/tutorials...n-startup.html
    Same for Seven and Vista

      My System SpecsSystem Spec

  3. #3



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      Thread Starter

    Re: Dell locks up

    All right, I ran the virus scan. No virus' detected.
    Turned off the firewall and virus protection to download malwarebytes.
    Ran malwarebytes and found nothing.
    Did a clean startup and my problem with the locking up did not happen. The machine ran fine through all the restarts.
    I turned everything back on (normal start, virus and firewall) and then the computer locked up. After it locked up, I tried hitting control-alt-delete, and going to shutdown from there. Screen became somewhat dark and after a few minutes I got the following message;
    "Logon process has failed to create the security options dialog.
    Failure - Security Options".
    Any suggestions?
    Thanks for your help.

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,348
    Windows 7 SP1 x64
    Local Time: 01:31 AM
    usa us connecticut

     

    Re: Dell locks up

    You must put the applications back one at a time to find the cause from cleanboot

      My System SpecsSystem Spec

Dell locks up

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