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Vista welcome window forever loading etc

  1. 24 Aug 2012 #1
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    Treehugnhippie

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    Vista welcome window forever loading etc

    Ok.well my ASUS laptop with Vista home premium is having some trouble.. first notice windows freezes ... next vista welcome window stays on loading.......... till I turn it off and restart in safe mode with network... Then the unthinkable ... all my pictures, all my documents, all the restore points, ALL anything that I added to this hard drive for the last 4yrs.... IS GONE!!! and now nothing is saved after I reboot.( ok Im in safe mode) I have reloaded the service pack 2... found out some drivers can not update. I looked at the event manager ... OMG that list is too long. I remember sometime last year their was an Microsoft update that wiped everything off like it was a new laptop...But I had a restore points to go back to fix that one. 2 days ago my laptop appeared to be ok. Turned it off that night and in the morning all was gone. But I am hoping the light is still on at the end of the tunnel for this hard drive.


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  2. 24 Aug 2012 #2
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    richc46

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    Re: Vista welcome window forever loading etc

    Welcome
    Run a full anti virus scan
    Download and run a full scan with malwarebytes.

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  3. 27 Aug 2012 #3
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    Treehugnhippie

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    Re: Vista welcome window forever loading etc

    virus scan ran.. nothing all clear
    Downloaded and ran a full scan with malwarebytes..... it was also clean,

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  4. 28 Aug 2012 #4
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    windows8

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    Re: Vista welcome window forever loading etc

    Hi.

    It sounds a bit like a mix of bad hardware and a virus.

    Start up again in safe mode, then open the command prompt.

    Enter

    sfc /scannow

    This will scan your computer for any hard drive issues and attempt to repair them.

    If this doesn't work, we'll try to save your files next.

    Do you have a blank CD or a USB flash drive? we'll install Ubuntu, another operating system, and make a backup of your computer.

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  5. 28 Aug 2012 #5
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    Treehugnhippie

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    Re: Vista welcome window forever loading etc

    Ok command prompt to sfc / VERIFYFILE=c:\windows\systems32\kerne132.dll
    It's reply --- Windows Resource Protection could not perform the requested operation

    It also said to --- sfc /SCANFILE=d:\windows\systems32\kerne132.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
    It's reply ---- Windows Resource Protection could not start the repair service.

    Next it said to sfc /VERIFYONLY
    It's reply -- Windows Resource Protection found integrity violations. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

    Wondering what the integrity violations could be ... This software came with laptop

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  6. 28 Aug 2012 #6
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    Treehugnhippie

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    Re: Vista welcome window forever loading etc

    Redid the sfc /SCANNOW it's verifying )

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  7. 28 Aug 2012 #7
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    Re: Vista welcome window forever loading etc

    It's reply --- Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log For example C:\Windows\Logs\CBS\CBS.log
    Sooo I'm not sure but it reads bad

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  8. 28 Aug 2012 #8
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    richc46

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    Re: Vista welcome window forever loading etc

    You must run the SFC three times.
    If not repaired you need an install DVD for repair
    Repair Install For Vista[11]=Performance Maintenance

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  9. 28 Aug 2012 #9
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    Re: Vista welcome window forever loading etc

    Scaned 3xs
    It's reply -- Windows Resource Protection found integrity violations. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\.log

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  10. 28 Aug 2012 #10
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    richc46

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    Re: Vista welcome window forever loading etc

    Repair install is the next option.

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