HP Shut Down Problem

Saber

Member
Dear all

I have a HP Pavilion dv6000 laptop with Vista (32bit) OS. There is a problem in turning the machine off. If the power cord is connected to the laptop, it automatically restarts 2 seconds after shut down. So I have to wait until it shuts down to unplug the power cord immediately.

Do you have any suggestions to resolve this problem?
 

My Computer

I've never owned a laptop. But if you don't get an answer on this board, this forum is great for anything HP:
HP Business Support Center

A hotmail address is fine for registering. It's just HP users, not paid support. But everyone on there has HP equipment.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
I agree with MilesAhead. Once the computer has shut down, the operating system is no longer in play. It's the BIOS and hardware that has control, then the operating system once the initial boot up phase has finished.

When you select "Restart" from the Windows menu, your computer is given an instruction not to completely shut down and instead to restart once the operating system has been unloaded. Are you certain that the behavior is definitely a complete shutdown and then a mysterious re-start from what would appear to be a "power off" condition after 2 seconds? Try doing a "restart" from Windows and see how long the gap is from the operating system being unloaded. If the "shutdown" behaves identical, then somehow your shutdown is actually doing a restart. If you do notice a difference, then there's something up with your hardware and/or BIOS. And the HP support forums would be best for troubleshooting it.

One more thing, if you plug your computer back in, does it start up as if you pressed the "ON" button? Or does the computer stay off?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t
    CPU
    Intel Core Duo 2.53GHz
    Memory
    4Gb
    Graphics Card(s)
    NVidia GeForce 9600M GT 512Mb
    Screen Resolution
    1280x800 32bit
    Hard Drives
    Seagate Momentus XT 500Gb
    Hitachi Travelstar HTS543225L9A300 250Gb
    Mouse
    Microsoft 4000
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