Complete loss????

btpoole

Member
Recently started using Vista Business 32 bit. Everything set up with exception of getting Skype to install and Windows updates to run. I read probably everything written on the subject of windows updates from Microsoft as well as other forum groups. Nothing seems to fix the problem. I have used all of the fix it programs from microsoft that would run. I have altered registry, deleted folders, download update agents nothing seems to work. Skype will not install. Have tried to download full version and installer version. Gets to same location and comes up with having trouble connecting to download server. Never installs. Have totally unistalled all virus detection software, disabled firewall in services, window defender disabled. Funny thing, TeamViewer works. Have tried registry cleaners, even went as far as buying one, something I swore I would never do since CCcleaner is free. Didn't think about it, but also had trouble downloading Adobe reader. I run several other programs which check seat license with each launch and they work. So, what is stopping the updates and skype from making contact with servers? Is there a secret handshake I wasn't told about before using Vista. Never had these problems with XP. Help, help, help.
Thanks:cry:
 

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Hi,

1. What is the complete error message?
2. Does the issue happens only when installing Skype or with Windows updates as well?
3. What happens while you try to install Adobe reader?


Please follow the methods provided below and check if it helps.


Method 1: Uninstall the previous version of Skype.

Uninstall or change a program


Diagnose and fix program installing and uninstalling problems automatically
Fix problems with programs that can't be installed or uninstalled

Method 2: Try installing the program in clean boot and check.
To help troubleshoot error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
How to perform a clean boot to troubleshoot a problem in Windows Vista or Windows 7


Install Skype from the following link and check.
http://www.skype.com/go/getskype-full

Please note: After the troubleshooting, make sure to boot your computer to normal mode by following the step 7.


For Adobe Reader follow the steps provided in the following article and check.

Acrobat Help / Quick fix | Install, download | Reader
Quick fix | Install, download | Reader

For more information, refer to the following link.

You cannot install some updates or programs
You cannot install some updates or programs

Important Note: I would like to explain that the In-place Upgrade is a tool to repair the system. Through the special upgrade process, we will be able to repair the system. The In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. However, it is recommended to first backup your important information and files to other partitions or other disks.


Let me know if it helps!
 
Last edited:

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