problem uploading javapolicy.exe

Help. I needed to upload javapolicy.exe for a communication coach work project. The file is apparently not used often and I was told this at work as well. I turned off Norton (intellectual properties?) in Instrusion and Browser setting for 15 minutes and tried to run javapolicy.exe, although it was really fast or something went wrong. Went to work program and signed in. Below is the error message I am getting. Is there anyway of getting around this? Thanks!

Horrible Exception: java.lang.NullPointerException at com.successsciences.xml.lic.LicenseImpl.getComCoachLicense(LicenseImpl.java:103) at com.successsciences.modules.actions.UserManager.doLogin(UserManager.java:109) at com.successsciences.modules.actions.UserManager.doPerform(UserManager.java:62) at org.jvoom.turbine.modules.actions.JVAction.doPerform(JVAction.java:84) at org.apache.turbine.util.velocity.VelocityActionEvent.perform(VelocityActionEvent.java:82) at org.apache.turbine.modules.actions.VelocityAction.perform(VelocityAction.java:72) at org.apache.turbine.modules.ActionLoader.exec(ActionLoader.java:99) at org.apache.turbine.modules.pages.DefaultPage.doBuild(DefaultPage.java:113) at org.apache.turbine.modules.Page.build(Page.java:53) at org.apache.turbine.modules.PageLoader.exec(PageLoader.java:101) at org.apache.turbine.Turbine.doGet(Turbine.java:789) at org.jvoom.turbine.JVTurbine.doGet(JVTurbine.java:152) at org.jvoom.turbine.JVTurbine.doPost(JVTurbine.java:339) at javax.servlet.http.HttpServlet.service(HttpServlet.java:709) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Unknown Source)