Solved New created user account in Vista doesn't log on

B

BRK03

Member
Hi. Pls, help. I know there are some old threads about this issue, but they didn't help me.

Home laptop, Acer, running Vista Home premium. I tried to maintain it properly.
It has two user accounts, one with admin rights, another standard.

Yesterday I tried to create a third user account, standard user. I did it running as admin and through Control panel/User accounts. Then at the same panel I activated parental control to that user. Also, using McAfee I set parental control for the same account too.

I logged off from admin account. I saw my new user account icon, clicked on it.
But I got two messages. One on small window, which said "Cannot change Visible in OnShow or OnHide." This window had "OK" button. After clicking it, I saw another message: "The User Profile service failed the log on. User Profile cannot be loaded"
After that the laptop logged off automatically and brought me to log on screen with icons for user accounts. And I can log on with my original user accounts.

Pls help me solve this problem. I found some threads about this problem, but they are not helpful so far. Deleting a new user account and creating another one, with different name, doesn't make difference.
 

My Computer

System One

Hello BRK03, and welcome to Vista Forums.

Since you are still able to log on to your administrator account, you should be able to go straight to and use OPTION ONE in the tutorial below to hopefully fix this error. Be sure to read all of the tutorial for other available options if that one doesn't help.

http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

Hope this helps, :)
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Re: The User Profile Service failed the logon. User profile cannot be loaded.

Actually here's the easier way which worked for me (no need to fiddle w/registry):

1. Log in to an administrator account.
2. Create a new user account and make it an administrator type account (you must make it an administrator type account, it will not work for a standard user account).
3. Restart your computer in safe mode (press and hold F8 while computer boots, before Windows splash picture appears). Select 'Safe Mode' from the list.
4. Choose the new account as the account you want to log in to.
5. Once you have logged on to the new account in safe mode, you can restart the computer, log in as normal to the new account, and change it to a standard user type account.
 

My Computer

System One

I'm happy to hear that you got it sorted.

That wouldn't always work for everyone though. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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