Verizon Error message...

N

nnj925

Member
Error message...

Can someone tell me how to remove this from my computer??? Every few days I get a box that pops up with a red circle white X and says :

"Cant find script engine "VBScript" for script "C:\Program files(x86)\Verizon\IHA_MessageCenter\CmdVBS.vbs".

A computer repair person for the place where I work said this to me "According to Verizon's website, just delete the C:\Program files(x86)\Verizon\IHA_MessageCenter folder and the problem should go away."

Unfortunately I myself did not see this anywhere on the verizon sites.and I cannot afford to pay him to remove it..Also I did not understand or know how to "delete" this...he said its not as simple as going to the uninstall/add/remove programs.

So can anyone tell me in the easiest way how to delete this?
 
Last edited:

My Computer

System One

Are you using the Verizon service? If not, is it listed in Programs and Features? If so, uninstall it. If it still persists, we can address that later.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
wither 3 said:
Are you using the Verizon service? If not, is it listed in Programs and Features? If so, uninstall it. If it still persists, we can address that later.
Click to expand...

Thank you so much for your reply..I did have Verizon services on here I think b/c before we moved we use to have verizon fios for tv and internet etc...now we do not.....

The only thing I saw when I went to > Control Panel, Uninstall/Change programs...that even had the word verizon in it...was Verizion Yahoo tool bar (I think that was the name) when I opened it...to uninstall it...it listed Verizon Yahoo Messanger, Verizon Yahoo Tool bar...etc...I checked almost all of them except the one that just said "Yahoo"...b/c yahoo is my tool bar...and it would not finish the uninstall..so I checked them all then, then it finished and asked me to re-boot..so I did. Do I just wait now to see if that message comes back and if it does just let you know?

Thanks,

Nicole
 

My Computer

System One

I'm a little confused in regards to the status.

After you rebooted, is the entry in Programs and Features gone?

If it is, then you can wait to see if the error returns. Something else you can do, is to run msconfig.exe and look in both the Services and Startup tabs and check to see if there is anything Verizon listed and disable whatever is there. You could do the same thing in Internet Explorer, or whatever your browser is, in Manage Add-Ons. Obviously, you can delete the folders on your C: drive containing Verizon files.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
wither 3 said:
I'm a little confused in regards to the status.

After you rebooted, is the entry in Programs and Features gone?

If it is, then you can wait to see if the error returns. Something else you can do, is to run msconfig.exe and look in both the Services and Startup tabs and check to see if there is anything Verizon listed and disable whatever is there. You could do the same thing in Internet Explorer, or whatever your browser is, in Manage Add-Ons. Obviously, you can delete the folders on your C: drive containing Verizon files.
Click to expand...

I did msconfig...services and start up nothing with verizon is in there. I checked Internet Explorer nothing for Verizon there...but I couldnt find where to look in chrome?
 
Last edited:

My Computer

System One

wither 3 said:
I'm a little confused in regards to the status.

After you rebooted, is the entry in Programs and Features gone?

If it is, then you can wait to see if the error returns. Something else you can do, is to run msconfig.exe and look in both the Services and Startup tabs and check to see if there is anything Verizon listed and disable whatever is there. You could do the same thing in Internet Explorer, or whatever your browser is, in Manage Add-Ons. Obviously, you can delete the folders on your C: drive containing Verizon files.
Click to expand...


Now this pops up on my computer...and my MSE and Malwarbytes are new, up to date and all scans come up clean?
[h=2]Remove the Worm:MSIL/Necast.D virus from your PC[/h]Windows has detected Worm:MSIL/Necast.D, a known virus, on your computer.
To remove the virus from your computer, follow these instructions:

  1. Go to the following website: Microsoft Safety Scanner
  2. Tap or click Download Now, and then follow the instructions on the screen.
Additional info

To keep yourself informed of the latest security issues, go the following website: Microsoft Security
To see a list of Microsoft and third-party solutions for spyware, adware, and antivirus software, go to the following website:
Security software providers
Note
You can avoid this and many other errors by running Automatic Update and running an up-to-date antivirus application. Automatic Update keeps your computer up to date and secure by notifying you as soon as updates become available. To learn more, go to the following website:
Windows Update: Frequently Asked Questions
For a list of antivirus software vendors, go online and read the following article:


could this have anything to do with the fact that I use to have McAfee???? I hated it and uninstalled it months ago..ever since..nothing but problems
 

My Computer

System One

I would just try the microsoft safety scanner. From what I can see at the Microsoft websites, it's legitimate.

I found this explanation of the worm here but I don't know if you want to follow those instructions- How to Remove Worm:MSIL/Necast.D Virus
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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