Can anyone explain why I am getting this pop upI am sure it has nothing to do with windows I cant work out what it is calledso can’t delete it.
Solved Free back up
- Thread starter mich
- Start date
Run a full anti virus scan
Download and run a full scan with malwarebytes
If these come up negative, with system restore go back to a date before the problem began.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Looks very much like malware.
Download and run a full scan with malwarebytes
If these come up negative, with system restore go back to a date before the problem began.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Looks very much like malware.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
I have run 2 scans with McAfee they found 2viruses and isolated I have also done a vista restore but no joy have you any idea what it is called ? a right click shows nothing
My Computer
Download Malwarebytes as suggested. Are you sure that you went back far enough with restor?. Restore should work.
Really sounds like Malware, have no idea what is is called.
Really sounds like Malware, have no idea what is is called.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
I went back 5 days which is past the date it showed up, I will use the tool you suggest thanks.
My Computer
I did 2 scans with Malwarebytes 1 normal and one a full deep scan they came up with quite a few things but in the end it did not help so I took a chance and clicked OK on the pop up and was taken to a web site "JDI Backup Ltd, so I had a name to go with and this enabled me to find it on the PC and remove. Thanks for your help Rich.
My Computer
I am glad that it worked out for you. I was afraid to tell you to click on anything, in many cases that is what they want you to do because it makes things worse.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics Card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Keyboard
- Dell USB
- Mouse
- Dell USB 4 button optical
- Other Info
- DSL provided by ATT
Yep I realised that but I had done a back up on my ext HD and could have reverted to a DELL backup which I have done a time or two but then takes few hours to reload, but thanks again it is good to know there is a place that offers good advice.