Problem: Photo Gallery Can't Open This Picture Or Video Help

L

Lewi777

Member
Hi all, so recently I took some pictures on my phone, some of which will open but many of which won't (Probably due to a problem with its SD card). I have loaded them onto my computer and have tried opening them with various programs (including some downloaded ones which should open most formats), all of which won't load half (it’s always the same photo's which won’t load). All the files are of various normal sized files when checking the properties (they aren’t all 0mg indicating that it has saved the image and it is there). All the files are JPEG format and I have tried renaming some to end in .jpg but that did not help. I have also tried various photo recovery software but none seem to be able to detect the image files as even being there.

If anyone has had this problem before or can think of a way to get them to open or help in any way that would be really great please, Thanks.
 

My Computer

System One

  • CPU
    2.66 core2 Quad
    Motherboard
    P5QL
    Memory
    6gb
    Graphics Card(s)
    Radion hd 48oo series
    Sound Card
    Delta 44
    Monitor(s) Displays
    Acer
Do they open correctly on the phone itself?

What phone are you using? Blackberry devices encrypt certain files therefore a simple copy and paste will not work even if you change the file extension.

It could be possible for the pictures to be corrupted :(

Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
The pictures will not open on my phone (Galaxy S2) and were being saved to a SD card which i suspect has problems (however when i took the pictures it never warned me there was a problem). the photos which open on my phone which were taken at the same time as the ones which wont will open on my computer too. Yeah, as i said i have tried a few photo recovery programs but they so far cant even detect that the files are images despite the propertys giving all the usual info (file type, date taken , file size ect)
 

My Computer

System One

  • CPU
    2.66 core2 Quad
    Motherboard
    P5QL
    Memory
    6gb
    Graphics Card(s)
    Radion hd 48oo series
    Sound Card
    Delta 44
    Monitor(s) Displays
    Acer
Does it happen to all pictures or is it just the recent ones?

If you cannot view them on your phone (Original picture that is) then recovery of them is slim :(

Why do you suspect there is something wrong with the SD card?

Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
I suspect a problem with the SD card as ive since switched so it saves it back to the phone adn have had no problems, but when i tell it to save to the SD card around half the photo's i take wont be viewable (it's not just the most recent its random chunks here and there). Yeah i was hoping there would be a way to recover them tho as the entire file apears to be there and the phone didnt warn me of a problem when saving them tho :s
 

My Computer

System One

  • CPU
    2.66 core2 Quad
    Motherboard
    P5QL
    Memory
    6gb
    Graphics Card(s)
    Radion hd 48oo series
    Sound Card
    Delta 44
    Monitor(s) Displays
    Acer
Sounds like a bad SD card :( The phone won't tell you because it thinks the card is fine from its point of view however the physical writing of data causes issue.

I can't do anything apart from suggest another SD card and if a file is corrupt then it is corrupt there is no saving it :(

Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
There are some very expensive recovery programs as well as services however none are guaranteed to work. :(
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Lewi777 said:
Hi all, so recently I took some pictures on my phone, some of which will open but many of which won't (Probably due to a problem with its SD card). I have loaded them onto my computer and have tried opening them with various programs (including some downloaded ones which should open most formats), all of which won't load half (it’s always the same photo's which won’t load). All the files are of various normal sized files when checking the properties (they aren’t all 0mg indicating that it has saved the image and it is there). All the files are JPEG format and I have tried renaming some to end in .jpg but that did not help. I have also tried various photo recovery software but none seem to be able to detect the image files as even being there.

If anyone has had this problem before or can think of a way to get them to open or help in any way that would be really great please, Thanks.
Click to expand...


The picture can be saved in SD card.In picture gallery it cannot be open.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel
    Motherboard
    Intel
    Memory
    4GB
    Graphics Card(s)
    GPU
    Sound Card
    Normal
    Monitor(s) Displays
    Dell
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