Hello, I have a Gateway M-7315u laptop, and I am trying to recover back to Windows Vista. Since I have wiped the C:\ drive, there is no OS to use, so I use Hiren's boot CD to boot into the recovery partition. The issue comes when I get into the recovery partition. I get to the menu where I have the recovery options and a option to exit. All I can do when I get on that screen is exit. The "Restore or recover" your system option is grayed out, and all I can do is exit.
Recovering from the hard drive during startup
To reinstall Windows Vista and all pre-installed software
and drivers:
1 Turn on your computer, then press ALT+F10 during
startup. Gateway Recovery Management opens.
2 Click Restore system from factory default.
3 Click Next to continue. Your hard drive’s original,
factory-loaded contents are recovered. This process will
take several minutes.