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Vista - Vista failing to uninstall maya 8.5

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Old 06-10-2007   #1 (permalink)


Vista x64
 
 

Vista failing to uninstall maya 8.5

I am trying to uninstall maya v8.5 from my laptop which runs windows vista professional. First time I got a message saying that I should have administrator rights to uninstall this software (which I have) and then, there is no message appearing but the software won't uninstall. Does anybody know how to fix this?

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Old 06-10-2007   #2 (permalink)


Windows 7 Ultimate x64
 
 

Re: Vista failing to uninstall maya 8.5

Hi Alexandros

How are you trying to uninstall the program? From the control panel "programs and settings" section or from an uninstall link in the maya folder.
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Old 06-10-2007   #3 (permalink)


Vista x64
 
 

Re: Vista failing to uninstall maya 8.5

Actually I tried both ways, and the result is the same.
The "preparing to remove" and " please wait while windows configures maya 8.5 -gathering required information" processes take too long, around 10minutes. Afterwards I am asked from windows to allow an unidentified program that wants to acess my computer. I allow it. Finally after waiting for anther 5 minutes while the " please wait while windows configures maya 8.5 - time remaining...." window, nothing happens and maya is not uninstalled. This doesn't happen with other software.
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Old 06-10-2007   #4 (permalink)


Windows 7 Ultimate x64
 
 

Re: Vista failing to uninstall maya 8.5

Very strange, have you tried right clicking on the uninstall link and selecting run as administrator?
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Old 06-10-2007   #5 (permalink)


Windows Vista X64
 
 

Re: Vista failing to uninstall maya 8.5

IIRC Autodesk has released Service Pack 1 for Maya 8.5 .
If you were trying to Uninstall it because of issues try and install the SP1 and see if those issues are resolved [One of those could be the Uninstall problem ]

Alternatively if you have another User Account try and see if it Uninstalls from there.
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Old 06-10-2007   #6 (permalink)


Vista x64
 
 

Re: Vista failing to uninstall maya 8.5

it worked by right klicking the uninstall link and run as administrator. Thanks.
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Old 06-10-2007   #7 (permalink)


Vista x64
 
 

Re: Vista failing to uninstall maya 8.5

I didn't know about the service pack 1 release for maya 8.5. I will upgrade. Thanks
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